Posts Tagged ‘bloggers’

How News Brands Use Social Media and Social Gadgets To Connect With Audience

Monday, June 28th, 2010

Photo: www.oweb.com

While everyone depicts the demise of newspapers, the art of news gathering has never been stronger. 

We’ll get this out of the way first, the newspaper industry as a distribution model is in a downward spiral.  Newspaper printing and physical distribution is an expensive proposition and with circulation in decline, the money (advertisers) are moving to greener pastures.   Advertisers are going online where they get broader exposure for cheaper rates with more access to return on investment numbers (analytics, click-throughs, etc).  That puts the traditional newsprint model in serious jeopardy.

News gathering on the other hand, has exploded.  If you consider the amount of content being created across blogging sites, video site (YouTube), podcasts, social networking sites and micro-blogging sites the numbers are astounding.  What’s subject, you might argue, is the quality of the content.  Therein lies the problem, with so much noise (content) out there, it is much harder for traditional content creators to match the velocity (speed and distribution) that news has taken on.  Journalists must fight fire with fire, not a garden hose.  Interestingly enough, journalists had the exposure, the resources and the networks to be able to do exactly what bloggers and other new-age news gatherers are doing today, just not the necessity.  As the early bloggers received much fanfare for regurgitating news found on the web, professional journalists resorted to this as well as a way to get the news out faster, not better.

Now the tides are turning.  Journalists who understand story-telling and fact-finding are now beginning to get necessity.  They are exploring new ways of developing news and planting seeds to better understand news as it happens.  There are some good examples already that I got from Vadim Lavrusik, who writes for Mashable, like the living stories project between Google and NYT’s and the invent of news streams, or news as it happens from sources like Twitter that break news sometimes hours before traditional media taps in.

What’s missing though is the transformation.  Journalists and newspapers are still doing the same things just with shinier toys and fancier widgets.  That’s motion not transformation.  Let’s stretch a bit and see what we could come up with.  How about if….

  • Journalists became masters of their networks. Use Twitter, LinkedIn and Facebook to manage a network of experts around any topic that might come up.  Have a local chemical spill?  Might help to know that there are 17 local chemical engineers and 7 local retired hazmat experts from the government within 10 miles of the accident.  With all the social networking, no one is connecting the dots locally.  The one who does, will become the modern day tribal leader.
  • News organizations teamed with Gov2.0.  Every government agency is falling over themselves to get up-to-speed in the digital world.  Think of the mashups you could create with the resources of the newspaper and the data of the local government.  If something happens, look who’s sitting on the data streams and information already.
  • Local advertising.  Newspaper sales used to be the only ones in town with access to every local business.  Why they did not offer every local business an enhanced listing on a Yelp type site is beyond me.  There was an opportunity to take over the yellow pages and I believe there still is.  Newspapers will never out Fox, FOX News, however no-one should ever out- St. Louis the St. Louis Post for instance.
  • Location based services – that leads here.  If newspapers were cross matching their data, they would already know what business locations were closest to me and make offers accordingly.  At the same time with just a little effort, they could greatly enhance my profile by simply offering me a profile and providing me a compelling reason to say which types of food, activities and shopping that I enjoy.

 These are just a few ideas that I came up with and I know when enough is enough.  From here, we’ll let the expert take over.  Brian Dresher will be this week’s moderator for the HashtagSocialMedia event.  Brian brings years of managing content distribution and customer acquisition for a news brand and certainly understands necessity as the Manager of Social Media and Digital Partnerships for USAToday.  Brian will help us open up the possibilities of an industry under-siege so you can take these lessons and apply them to your own industry where digital is changing the landscape.  This week’s questions will be:

Topic: How news brands use social media and social gadgets to connect with audience

1.       What role should Twitter and Facebook play in journalists engaging with users?

2.       How do devices like iPad and iPhone influence news consumption?

3.       How will location-based services impact future of news gathering?

Join us for this event Tuesday June 29th at noon eastern.  Follow along using #sm66 from your favorite Twitter client or simply goto our LIVE page at www.hashtagsocialmedia.com/live.

Updated post 7/2 to accurately reflect Brian’s role. Thanks again to Brian for leading a great discussion.

Sponsored Conversations & What It Means for Businesses

Monday, August 24th, 2009

Sponsored ConversationsThis has certainly been the year for discussions around sponsored conversations in social media.  The term of a sponsored conversation is mostly described as paid for blog posts.  While this is certainly one piece of it, it certainly is not the entire scope of paid-for PR/advertising and limiting the conversation to only bloggers does not provide for a well-educated perspective by which to make reasonable business decisions. 

So what does the scope of sponsored conversations look like? Jeremiah does a good job of referencing lists of sponsored initiatives and the companies doing them but still this list is mostly focused on bloggers either being paid or getting free products to “blog” (review, rate, create content, post, etc) about them.  What is often over-looked is when companies hire other companies to create content, product releases, buzz, etc on the client’s behalf.  Finally, out of all of this do we need regulations in the form of government intervention (ala FTC) or a governing body to be the gatekeepers?

For companies paying individuals, the discussion is quite mature but still scattered (IZEA sponsored a report from Forrester).  How much should companies be allowed to pay? Should bloggers be able to make money for producing quality content and garnering a faithful following?  What’s the difference between paying Cris Brogan to stay at your hotel chain and hiring Kevin Garnett to wear your shoes? Heck, I eat entire meals for free every time I hit Costco with the free samples there.

For companies paying other companies it seems that this is either completely acceptable or it simply is not talked about much.  Sure there are examples of some intermediary screw-ups like Edelman with Wal-mart but surely there is more than this re-hashed story from 3 years ago.  Right?  Of course, PR firms are hired all the time to create content on behalf of their client and ghost-write posts.  Interactive agencies are always “taking care” of the content needs of their clients and passing it off as the client’s work.  Then you have Analysts who create reports using paying clients (intentionally left un-hyperlinked ;-) and socially connected Lobbyists influencing entire governing bodies.  Think about the newspaper industry using expert opinions from companies who advertise with them.

This week’s moderator, Shannon Paul certainly has her hands full with this topic but also has the hands on experience to lead us through it.  Working on the corporate side with the Detroit RedWings and now with PEAK6, she has practical experience that is invaluable and being a social media Rock Star in her own right certainly doesn’t hurt either.  This week’s discussion will be:

Sponsored Conversations & What It Means for Businesses

Q:1  What are the challenges / benefits from paying individuals to create conversations?

Q2:  What are the challenges / benefits from paying other companies to create conversations?

Q3:  What type of disclosure is needed and does it require a governing body?

This chat will start Tuesday 12 noon EST and last for 1 hour.  To participate simply use the #socialmedia on Twitter from anywhere.  To follow along more easily simply goto our LIVE page.