March 31st: Beth Harte

Q1) Where are the deficiencies in business around People, Interactions & Technology? In other words, where does social media make sense in a business setting when addressing those deficiencies?

Q2) Play the “What if” game. Addressing the above deficiencies, remove all barriers and let the imagination roll. (For example, what if CRM systems were filled up by buyers not salespeople) Use the “In a perfect world” scenario when plugging in a socia

Q3) Combine the identified needs in business with the “imagine if” comments and let’s create a high-level road map