April 14th: Jessica Lee

TOPIC QUESTIONS

Q1) Are there generational differences / digital divide issues with employees / customers? How to manage them?

Q2) In the social enterprise, what are the skill sets needed, attributes, values to look for at each level? Do you need a janitor that can also relate to a customer in person / digitally?

Q3) What items are needed to create an Action Plan to adapt your corporate culture? Who needs to own it?

Event Details

Event Date:
2009-04-14
Event Time:
12PM - 1 PM EST

Participants:
0
Tweets:
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Jessica Lee

twitter: @jessica_lee

web: http://www.fistfuloftalent.com/

BIO: jessica lee is a blogger and HR professional. she is currently a senior employment manager for a global PR firm based in Washington, DC, and also serves as editor for the blog Fistful of Talent. She has been in HR since 2000 and writes on matters related to recruiting, employee engagement, HR policy, social media and whatever else strikes her fancy.

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