The Impact of Social Media in Government


TOPIC QUESTIONS
Q1) What does Gov 2.0 mean to you?
Q2) What can government agencies & companies learn from each other's experiences in implementing social media strategies?
Q3) What do you think are the primary barriers for citizens and agencies in implementing gov 2.0 strategies?
   Event Details
Event Date:
     2009-12-01
Event Time:
     12PM - 1 PM EST
Participants:
     32
Tweets:
     407


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  Embed:
Moderator
KimKobza-New-Casual.jpg
Kim Patrick Kobza
twitter:
BIO: Kim Patrick Kobza is a co-founder of Neighborhood America and has led the company through its growth and development since 1999. Kim developed many of the original concepts on which the company is founded, helps drive its ongoing vision, and is responsible for revenue growth. Kim has had a diverse career characterized by involvement in leadership practices and community building. His background includes education and practice in economics, bu ...more
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  • #socialmedia Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/6ADVne
    Posted by: - 12/01/2009 11:28:21 AM
  • Mashable: Redux Creates Unique Visualizations of What Your Friends are Sharing: We first wrote about R... http://bit.ly/8yiKDx #socialmedia
    Posted by: - 12/01/2009 11:28:21 AM
  • Mashable: Facebook and MySpace Booting Sex Offenders in Droves: Social networks have been in the preca... http://bit.ly/65XxHu #socialmedia
    Posted by: - 12/01/2009 11:28:21 AM
  • Mashable: Kick Off the Holidays with an Advent Calendar for Techies: Even if you don’t celebrate Chr... http://bit.ly/4E1Sbw #socialmedia
    Posted by: - 12/01/2009 11:28:21 AM
  • Mashable: Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR]: If you’re among the gro... http://bit.ly/7tWZuZ #socialmedia
    Posted by: - 12/01/2009 11:28:21 AM
  • #SocialMedia: Facebook and MySpace Booting Sex Offenders in Droves http://bit.ly/65XxHu
    Posted by: - 12/01/2009 11:28:20 AM
  • #SocialMedia: Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/8z73iU
    Posted by: - 12/01/2009 11:28:20 AM
  • #SocialMedia: Kick Off the Holidays with an Advent Calendar for Techies http://bit.ly/4E1Sbw
    Posted by: - 12/01/2009 11:28:20 AM
  • #SocialMedia: Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/77cyxw
    Posted by: - 12/01/2009 11:28:20 AM
  • #SocialMedia: Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/7tWZuZ
    Posted by: - 12/01/2009 11:28:20 AM
  • #mashable Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR]: If you’re among the gro... http://bit.ly/7tWZuZ #socialmedia
    Posted by: - 12/01/2009 11:28:16 AM
  • Reading : Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/7tWZuZ #socialmedia
    Posted by: - 12/01/2009 11:28:14 AM
  • #mashable Kick Off the Holidays with an Advent Calendar for Techies: Even if you don’t celebrate Chr... http://bit.ly/4E1Sbw #socialmedia
    Posted by: - 12/01/2009 11:28:14 AM
  • #SocialMedia: Kick Off the Holidays with an Advent Calendar for Techies http://bit.ly/8NacOv
    Posted by: - 12/01/2009 11:28:14 AM
  • Facebook and MySpace Booting Sex Offenders in Droves: Social networks have been in the precarious posi... http://bit.ly/4t2Ljy #socialmedia
    Posted by: - 12/01/2009 11:28:12 AM
  • Kick Off the Holidays with an Advent Calendar for Techies: Even if you don’t celebrate Christmas, ad... http://bit.ly/8dD7wa #socialmedia
    Posted by: - 12/01/2009 11:28:12 AM
  • Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR]: If you’re among the growing numbe... http://bit.ly/8piUIJ #socialmedia
    Posted by: - 12/01/2009 11:28:12 AM
  • #mashable Facebook and MySpace Booting Sex Offenders in Droves: Social networks have been in the preca... http://bit.ly/65XxHu #socialmedia
    Posted by: - 12/01/2009 11:28:12 AM
  • #SocialMedia: Facebook and MySpace Booting Sex Offenders in Droves http://bit.ly/8GesDl
    Posted by: - 12/01/2009 11:28:12 AM
  • Redux Creates Unique Visualizations of What Your Friends are Sharing: We first wrote about Redux back ... http://bit.ly/6uHxSO #socialmedia
    Posted by: - 12/01/2009 11:28:10 AM
  • RT : RT [White Paper] Online Community Best Practices http://bit.ly/bestpr #scrm #socialmedia #fotf
    Posted by: - 12/01/2009 11:28:08 AM
  • #mashable Redux Creates Unique Visualizations of What Your Friends are Sharing: We first wrote about R... http://bit.ly/8yiKDx #socialmedia
    Posted by: - 12/01/2009 11:28:08 AM
  • Facebook and MySpace Booting Sex Offenders in Droves http://twlv.net/e36YD1 #socialmedia
    Posted by: - 12/01/2009 11:28:07 AM
  • #SocialMedia: Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/8z73iU
    Posted by: - 12/01/2009 11:28:06 AM
  • Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR]: If you’re among the growing numbe... http://bit.ly/8piUIJ #socialmedia
    Posted by: - 12/01/2009 11:28:03 AM
  • Kick Off the Holidays with an Advent Calendar for Techies: Even if you don’t celebrate Christmas, ad... http://bit.ly/8dD7wa #socialmedia
    Posted by: - 12/01/2009 11:28:02 AM
  • Facebook and MySpace Booting Sex Offenders in Droves: Social networks have been in the precarious posi... http://bit.ly/4t2Ljy #socialmedia
    Posted by: - 12/01/2009 11:28:01 AM
  • Redux Creates Unique Visualizations of What Your Friends are Sharing: We first wrote about Redux back ... http://bit.ly/6uHxSO #socialmedia
    Posted by: - 12/01/2009 11:27:54 AM
  • RT : RT [White Paper] Online Community Best Practices http://bit.ly/bestpr #scrm #socialmedia #fotf
    Posted by: - 12/01/2009 11:27:53 AM
  • #socialmedia Kick Off the Holidays with an Advent Calendar for Techies http://bit.ly/4x9Q8c
    Posted by: - 12/01/2009 11:27:29 AM
  • Just read great article: How #socialmedia is changing branding. Brand Managers are now Brand "Guardians" http://bit.ly/7tz4ON
    Posted by: - 12/01/2009 11:27:29 AM
  • Mashable: Kick Off the Holidays with an Advent Calendar for Techies: Even if you don’t celebrate Chr... http://bit.ly/4E1Sbw #socialmedia
    Posted by: - 12/01/2009 11:27:28 AM
  • Mashable: Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR]: If you’re among the gro... http://bit.ly/7tWZuZ #socialmedia
    Posted by: - 12/01/2009 11:27:28 AM
  • Mashable: Facebook and MySpace Booting Sex Offenders in Droves: Social networks have been in the preca... http://bit.ly/65XxHu #socialmedia
    Posted by: - 12/01/2009 11:27:27 AM
  • Mashable: Redux Creates Unique Visualizations of What Your Friends are Sharing: We first wrote about R... http://bit.ly/8yiKDx #socialmedia
    Posted by: - 12/01/2009 11:27:25 AM
  • #SocialMedia: Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/7tWZuZ
    Posted by: - 12/01/2009 11:27:24 AM
  • #socialmedia Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/6ADVne
    Posted by: - 12/01/2009 11:27:24 AM
  • #SocialMedia: Kick Off the Holidays with an Advent Calendar for Techies http://bit.ly/4E1Sbw
    Posted by: - 12/01/2009 11:27:22 AM
  • #SocialMedia: Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/77cyxw
    Posted by: - 12/01/2009 11:27:22 AM
  • #SocialMedia: Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/8z73iU
    Posted by: - 12/01/2009 11:27:21 AM
  • #SocialMedia: Facebook and MySpace Booting Sex Offenders in Droves http://bit.ly/65XxHu
    Posted by: - 12/01/2009 11:27:20 AM
  • #mashable Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR]: If you’re among the gro... http://bit.ly/7tWZuZ #socialmedia
    Posted by: - 12/01/2009 11:27:19 AM
  • #SocialMedia: Kick Off the Holidays with an Advent Calendar for Techies http://bit.ly/8NacOv
    Posted by: - 12/01/2009 11:27:18 AM
  • #mashable Kick Off the Holidays with an Advent Calendar for Techies: Even if you don’t celebrate Chr... http://bit.ly/4E1Sbw #socialmedia
    Posted by: - 12/01/2009 11:27:17 AM
  • Reading : Would You Pay to Watch New TV Shows for $1.99 on YouTube? [RUMOR] http://bit.ly/7tWZuZ #socialmedia
    Posted by: - 12/01/2009 11:27:15 AM
  • #SocialMedia: Facebook and MySpace Booting Sex Offenders in Droves http://bit.ly/8GesDl
    Posted by: - 12/01/2009 11:27:13 AM
  • #mashable Facebook and MySpace Booting Sex Offenders in Droves: Social networks have been in the preca... http://bit.ly/65XxHu #socialmedia
    Posted by: - 12/01/2009 11:27:09 AM
  • Next weeks #socialmedia chat will be hosted by the folks from We're going to talk about the future of social strategies.
    Posted by: - 12/01/2009 11:26:46 AM
  • Great Slides! So many fall for the Shiny New Object trap in #SocialMedia. Have a Plan, Don't Rush to Action. http://ow.ly/HcSh
    Posted by: - 12/01/2009 11:26:46 AM
  • Next weeks #socialmedia chat will be hosted by the folks from We're going to talk about the future of social strategies.
    Posted by: - 12/01/2009 11:26:46 AM
  • Load 20 More
Moderator
Now, on to Starbucks! And lunch! #sm36
Some great minds and creativity here. Important questions! #sm36
Some great minds and creativity here. Important questions! #sm36
These are all big questions. All of you have been absolutely great. Thank you for allowing me to help out! Have a great day! #sm36
These are all big questions. All of you have been absolutely great. Thank you for allowing me to help out! Have a great day! #sm36
These are all big questions. All of you have been absolutely great. Thank you for allowing me to help out! Have a great day! #sm36
Could China, Mexico, UK, India, as examples become more participatory governance systems by using SoMe than US with our barriers? #sm36
On barriers, are citizens in US just apathetic, or will SoMe allow cost of participation 2 go down enough where citizens will engage? #sm36
UK, Mexico, China, India. #sm36
UK, Mexico, China, India. #sm36
UK, Mexico, China, India. #sm36
Related, do barriers in US allow other countries that r using SM to leap frog US in their governance systems? Is this sustainable? #sm36
Related, do barriers in US allow other countries that r using SM to leap frog US in their governance systems? Is this sustainable? #sm36
RT : Hasnt SM already opened the doors to China and places where moderation is prevelant? [critical point!] #sm36
RT : Hasnt SM already opened the doors to China and places where moderation is prevelant? [critical point!] #sm36
RT : I agree;transparency is a culture challenge,not a technical one.[We so often forget the social part!] #sm36
Q3: What are the barriers to citizens and agencies to implement #gov2 strategies? #sm36
Okay, getting to the home stretch. #sm36
Marc, great question on transparency. Transparency is more than publishing data, but enabling citizen exchange. #gov2 #sm36
Kenny, definitely true that the government sets standards - right? Isn't it today ground zero for competition? #sm36
Kenny, definitely true that the government sets standards - right? Isn't it today ground zero for competition? #sm36
Will governments use their ability to use social media to compete with each other in economic dev, resource acquisition, recruitment? #sm36
Will governments use their ability to use social media to compete with each other in economic dev, resource acquisition, recruitment? #sm36
RT : Q2) PS --> GS: A sense of urgency. GS--> PS: Invest in community. [Has SM built competition btwn govs?] #sm36
RT : Q2) PS --> GS: A sense of urgency. GS--> PS: Invest in community. [Has SM built competition btwn govs?] #sm36
Gov supports hybrid project based networks - transportation, resilient nets-disaster response, discrete exchanges-public comment. #sm36
Is it true that government has to support some of the most complex networks in the world? Providing the basis for learning in pr sect? #sm36
Is it true that government has to support some of the most complex networks in the world? Providing the basis for learning in pr sect? #sm36
RT :Not just engagement, but feedback...[Great point- feedback necessary to establish recognition, trust, making a diff] #sm36
RT : Learn from private sector? There are more trust agents (faces) from private than from #Gov20 in social media efforts #sm36
Great point. I would say both but start with outreach and involvement. Big ocean isn't it? #sm36
Great point. I would say both but start with outreach and involvement. Big ocean isn't it? #sm36
Question 2: What can government agencies learn from private sector and vice versa in the use of social media concepts? #sm36
Question 2: What can government agencies learn from private sector and vice versa in the use of social media concepts? #sm36
Daria, you are touching on an important point-when to use social media to centralize(federal) vs. (decentralized) local #sm36
Said another way would we say? :Increased participation rates, inclusion, inputs that make a difference in decision making? #gov2 #sm36
Said another way would we say? :Increased participation rates, inclusion, inputs that make a difference in decision making? #gov2 #sm36
RT : We want tangible benefits to the citizen. But #socialmedia also allows the citizen to help the Govt deliver value. #sm36
Why do we want more citizen access? Is it about lofty ideals or obtaining measurable results? If so, what measurement? #sm36
RT : Q1) Accelerated feedback loops in service of problem identification and resolution. [measurement] #sm36
Would it be fair to say that #gov2 extends to both citizen involvement and enabling gov to better deliver services? #sm36
What does embracing mean to you? #sm36
Daria, Both perspectives. #sm36
Daria, Both perspectives. #sm36
What does embracing mean to you? #sm36
The #gov2 community has recently had a spirited discussion on the meaning of the term Gov 2. First Q: What does Gov 2.0 mean to you? #sm36
The #gov2 community has recently had a spirited discussion on the meaning of the term Gov 2. First Q: What does Gov 2.0 mean to you? #sm36
Hello everyone. My name is Kim Patrick Kobza and it is my privilege to serve as your moderator today. We'll be talking about #gov2. #sm36
Hello everyone. My name is Kim Patrick Kobza and it is my privilege to serve as your moderator today. We'll be talking about #gov2. #sm36
The discussion today is on the role of social media in government and can be found at #sm36. #gov2
To my twitter followers, apologies in advance. For the next hour I am moderating an online social media discussion. #sm36