The Future of Advertising & the Role of the Agency


TOPIC QUESTIONS
Q1) What is the model of the ideal agency?
Q2) What skills and talents are needed?
Q3) How much should brands do in-house vs outsource to agencies?
   Event Details
Event Date:
     2009-12-08
Event Time:
     12PM - 1 PM EST
Participants:
     73
Tweets:
     536


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Moderator
Edward-Boches-265x300.bmp
Edward Boches
twitter:
BIO: I'm Edward Boches. Chief Creative Officer and Chief Social Media Officer of Mullen. I’m also a copywriter, yet to be published children’s book author, dad, husband, road cyclist. I’m young enough to have kids in grade school. And old enough to have fallen in love with all things media from admiring the print ads in Life magazine back in the 1960s. Somewhere in between then and now I’ve been a newspaper reporter, speech writer, account executive, ...more
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  • Check out the TwineInteractive Twitter list I added to Listorious http://bit.ly/88bx0u #socialmedia #internetmarketing #webdesign #raleighnc
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  • #SocialMedia: Sponsored Post: Windows 7 Needs an Extra Layer of Security – Get it Now, for Free! http://bit.ly/5NwVIu
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  • Reading : Sponsored Post: Windows 7 Needs an Extra Layer of Security – Get it Now, for Free! http://bit.ly/5ivPX0 #socialmedia
    Posted by: - 12/08/2009 09:34:40 AM
  • #SocialMedia: Magazine Publishers Unite! http://bit.ly/8EtUir
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    Posted by: - 12/08/2009 09:34:40 AM
  • Check out the TwineInteractive Twitter list I added to Listorious http://bit.ly/88bx0u #socialmedia #internetmarketing #webdesign #raleighnc
    Posted by: - 12/08/2009 09:34:40 AM
  • Check out what's happening in the world of social marketing in this blog from the folks at R&R Partners: http://bit.ly/5PBV9D #socialmedia
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  • Who Owns Your Brand? http://bit.ly/5ZRk6o #socialmedia
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  • Gratis-Webinar zum Social-Media-Einsatz - gehalten von Peter Hogenkamp http://tr.im/H1Gq #socialmedia #pr #journalismus
    Posted by: - 12/08/2009 09:38:09 AM
  • A: Webmaster World event saved 75k using #socialmedia. Are you listening now? Great, now follow what they do in 2010
    Posted by: - 12/08/2009 09:38:09 AM
  • RT : Reading Social Networking & Web 3.0 http://bit.ly/8OEy6K (via ) #socialmedia #twitter
    Posted by: - 12/08/2009 09:38:15 AM
  • Und weil es so schön war gleich noch ein Interview zur hinterher http://ow.ly/JW1v #socialmedia #banking #social
    Posted by: - 12/08/2009 09:39:16 AM
  • OBAMA is on TV right now talking about TARP FUNDS!.LMAO.."I WANT SOME TARP" !! http://bit.ly/D6LH #tcot #socialmedia PLZ RT
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  • Aww man. I'm on the road in hillbilly Missouri.(Passenger od course) Will put the thumbs 2 work & try 2 keep up. #sm37
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  • #socialmedia tip: UK Launches Initiative To Keep Children Safe Online http://bit.ly/74QuVF
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  • RT : Para quem estava almoçando: O Boom dos Sites Sociais - http://migre.me/dCBb #socialmedia #redessociais
    Posted by: - 12/08/2009 09:40:17 AM
  • RT : OBAMA is on TV right now talking about TARP FUNDS!.LMAO.."I WANT SOME TARP" !! http://bit.ly/D6LH #tcot #socialmedia PLZ RT
    Posted by: - 12/08/2009 09:40:17 AM
  • I like how it was balanced with 2 big organizations & 2 smaller businesses Great perspective #refreshevents (via ) #SocialMedia
    Posted by: - 12/08/2009 09:40:17 AM
  • RT OBAMA is on TV right now talking about TARP FUNDS!.LMAO.."I WANT SOME TARP" !! http://bit.ly/D6LH #tcot #socialmedia PLZ RT
    Posted by: - 12/08/2009 09:40:17 AM
  • Interesting article in WSJ: Using Twitter to predict sales. http://bit.ly/7ADvbo #socialmedia
    Posted by: - 12/08/2009 09:40:18 AM
  • IntraWorlds: #ROI-Messung bei Social Media Projekten http://tr.im/H1H2 #socialmedia #pr #evaluation
    Posted by: - 12/08/2009 09:40:18 AM
  • RT : OBAMA is on TV right now talking about TARP FUNDS!.LMAO.."I WANT SOME TARP" !! http://bit.ly/D6LH #tcot #socialmedia PLZ RT
    Posted by: - 12/08/2009 09:40:28 AM
  • RT : Para quem estava almoçando: O Boom dos Sites Sociais - http://migre.me/dCBb #socialmedia #redessociais
    Posted by: - 12/08/2009 09:40:28 AM
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Moderator
join us at noon #sm37 and use tweetchat.com which was down yesterday. have done many of these and they work great
Join me, and for a #sm37 TweetChat at: http://tweetchat.com/room/sm37 #sm37
I am often asked about the future of advertising, but I'm an "old white guy." (with gray hair) but we should be asking the next gen. #sm37
lots of talk on future of ad agencies, this from at forrester http://bit.ly/60OPJX #sm37
what does stuff like this, red laser, http://redlaser.com/ mean to the future of advertising, bring examples and ideas to convo #sm37
thank you for compliment, but if you want smart, this guy, bob greenberg, is smart http://bit.ly/6NOmNX #sm37
, you kicking this off? #sm37
, you kicking this off? #sm37
, you kicking this off? #sm37
, you kicking this off? #sm37
1.Our customers and prospects are playing a bigger and bigger role in defining a brand. #sm37
Thanks , let me start with a few points that lead to a question #sm37
1.Our customers and prospects are playing a bigger and bigger role in defining a brand. #sm37
Q: What does this mean for the agency model and the changing role of agencies? Do we tell stories? Or inspire others to tell them? #sm37
3. As agencies, we have to be as good at inspiring stories as telling them. #sm37
2. Customers and prospects don’t spectate; they create, comment, criticize, share. #sm37
1.Our customers and prospects are playing a bigger and bigger role in defining a brand. #sm37
is your consumer a spectator or a particpant, what new skills to agencies need? Tech? Digital? Social? #sm37
is your consumer a spectator or a particpant, what new skills to agencies need? Tech? Digital? Social? #sm37
true, Barbarian has done good stuff, but stayed pretty small, you see sale price? #sm37
says it's all about the platform, all about digital engagement, interruption is dead, are they right? #sm37
if corporate doesn't own message, how does it influence, what is agency role? #sm37
if corporate doesn't own message, how does it influence, what is agency role? #sm37
what role does interruption play? awareness? won't even interruption have to change as consumer demands more? #sm37
you need to change perceived value, sell value of strategy than charge hourly for work. metrics and proof will help #sm37
what role does interruption play? awareness? won't even interruption have to change as consumer demands more? #sm37
RT :agency role is to provide tools and structure for consumers to tell the story - constant monitoring and content creation #sm37
do you think that and and will pose challenges to traditional agencies and their old models? #sm37
is that hard? there are so many tools to quantify, plus you can build an analytics group, measure sentiment, links, etc #sm37
is that hard? there are so many tools to quantify, plus you can build an analytics group, measure sentiment, links, etc #sm37
OK, who will win: Crispin, RGA, Big Spaceship, BBDO, Ogivly or Victors and Spoils. Prediction on model of future? #sm37
we show them value of relationships, value of links, value of SEO, value of conversation and loyalty, or we try to #sm37
so, what matters more? culture or capabilities? #sm37
good one, digitas, however one problem with many digital shops is they still don't get branding. rga starting to #sm37
Time to move to subject 2. #sm37
so you're saying it's between CPB model and RGA model. #sm37
1/4 on way to 2. A few years ago ideas were expressed in messages: spots, ads, OLA. #sm37
3/4 How does this change the talent that agencies need to conceive and develop ideas? #sm37
2/4 Now ideas are blend digital platforms, social media campaigns, UGC, crowdsourcing. #sm37
4/4 And are we still beholden to the one Big Idea or are entering the age of lots of little ideas? #sm37
Q is big idea or lots of little ideas. Does digital, social, consumer involvement with *media* change def of idea? #sm37
consumer lives on mobile, on social network, plays role in distributing content, don't we need little ideas that add up? #sm37
consumer lives on mobile, on social network, plays role in distributing content, don't we need little ideas that add up? #sm37
big idea = the platform and experience; little ideas = all the ways and places it gets enforced #sm37
why does understanding have to be traditional? look how many brands are purely digital these days. #sm37
who says? if the consumer is different all the time and has different povs, why does brand have to be same? #sm37
who says? if the consumer is different all the time and has different povs, why does brand have to be same? #sm37
there is nothing to measure if the ideas aren't great. i love analytics but it's the idea(s) that matter #sm37
everyone, go watch Malcolm Gladwell on Ted.com talk about spaghetti sauce. no perfect = no big idea. maybe? #sm37
BS, small ideas that fail save money and time and lead to other ideas that work great #sm37
start with great talented people, apply instinct and judgment, and yes, then you can measure. #sm37
start with great talented people, apply instinct and judgment, and yes, then you can measure. #sm37
RT : Agency that combines both: best creative thinking & exceptionl analytical skills in context of human behavior wins #sm37
start with great talented people, apply instinct and judgment, and yes, then you can measure. #sm37
RT : Agency that combines both: best creative thinking & exceptionl analytical skills in context of human behavior wins #sm37
well of course you have to take that stand (ross is selling crowdsourcing, which I am a big fan of) plus he's right #sm37
love that, judgment unnecessary because instant reaction will tell #sm37
well of course you have to take that stand (ross is selling crowdsourcing, which I am a big fan of) plus he's right #sm37
then look at True Blood's social launch, one big idea for seeding artificial blood into hands of bloggers and videographers #sm37
all 3 of those ideas, Este, BK and True Blood had something in common: huge role played by the consumer as both creator and medium #sm37
Two more minutes and we move to Q 3 so finish up on big little idea #sm37
Two more minutes and we move to Q 3 so finish up on big little idea #sm37
3/4 Does good enough mean lower production quality and more frequent production that brands do themselves? #sm37
2/4 Does it mean more brands will take social media in house, learning new skills themselves? #sm37
1/4 There are 3 trends emerging: brands acting as individual; consumer desire for engagement; the good enough revolution. #sm37
OK. moving to Q 3. #sm37
3/4 Does good enough mean lower production quality and more frequent production that brands do themselves? #sm37
2/4 Does it mean more brands will take social media in house, learning new skills themselves? #sm37
1/4 There are 3 trends emerging: brands acting as individual; consumer desire for engagement; the good enough revolution. #sm37
4/4 Here's the biggie if you're an agency: What does all of this mean for client/agency relationships? Better, worse? #sm37
4/4 Here's the biggie if you're an agency: What does all of this mean for client/agency relationships? Better, worse? #sm37
We are on to Q 4 for the last 20 minutes:How will agency/client relationship be affected by social, community, good enough revolution #sm37
We are on to Q 4 for the last 20 minutes:How will agency/client relationship be affected by social, community, good enough revolution #sm37
RT : 2/4 Q - The creative strategy that agency brings to clients will always be needed. Management or not #sm37
well then what happens to agency? what if they master seo, inbound techniques and learn to be creative in social space? #sm37
RT : 4/4 different - agencies need to sync thinking at last one step ahead of clients to produce valued advice #sm37
RT : 2/4 Q - The creative strategy that agency brings to clients will always be needed. Management or not #sm37
well then what happens to agency? what if they master seo, inbound techniques and learn to be creative in social space? #sm37
Agree that agencies have two opportunities: own strategy which will be more important in consumer controlled world #sm37
RT : 4/4 different - agencies need to sync thinking at last one step ahead of clients to produce valued advice #sm37
Agencies need to: own strategy, learn to create in social spaces, develop techniques to inspire and involve the crowd #sm37
actually agency has been creator of message, now has to be creator of relationships between brand and consumer #sm37
actually agency has been creator of message, now has to be creator of relationships between brand and consumer #sm37
Why will clients need agencies? 1. Strategy, 2. Ideas (but new kinds of ideas) 3. To teach them how to do themselves 4. what else? #sm37
1. build a pr/social funtion 2. practice it, don't talk about it 3. experiment for themselves, make agency first sm client #sm37
either, depends. but a collaborative effort might be best #sm37
RT : Agencies will always be in the front trend-setting ranks because they eat, live, and sleep it #sm37
RT : Agencies will always be in the front trend-setting ranks because they eat, live, and sleep it #sm37
or stop riding a broken down old mare #sm37
or stop riding a broken down old mare #sm37
you are right, which is why agencies who are smart and good and add value will be allowed to sit inside, inventing products #sm37
clients know their business, and hopefully their consumer. agencies know how to attract, engage, persuade and in future mobilize #sm37
RT : Lets eat, sleep, breath consumers. Consumers are ahead of all brands & agencies in this game. So we all should follow them #sm37
RT : Lets eat, sleep, breath consumers. Consumers are ahead of all brands & agencies in this game. So we all should follow them #sm37
agree, here's a post on subject, sorry for pitch http://bit.ly/2tcNwj #sm37
absolutely. in fact, here are the seven consumer trends that inform all as I see it. http://bit.ly/7BPTu #sm37
absolutely. in fact, here are the seven consumer trends that inform all as I see it. http://bit.ly/7BPTu #sm37
Closing in on the end. Want to thank you all for having me, for engaging and for some great content. had fun #sm37
Closing in on the end. Want to thank you all for having me, for engaging and for some great content. had fun #sm37
cool, here's the transcript from today's #sm37 chat already http://bit.ly/6IQv6C
cool, here's the transcript from today's #sm37 chat already http://bit.ly/6IQv6C