The 2009 Roundup


TOPIC QUESTIONS
Q1) What do you like about the weekly chat and the format?
Q2) What could use some work?
Q3) What topics and/or moderators would you like to see in 2010?
   Event Details
Event Date:
     2009-12-29
Event Time:
     12PM - 1 PM EST
Participants:
     44
Tweets:
     337


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Moderator
MarcMeyer.jpg
Marc Meyer
twitter:
BIO: Marc is the co-founder one of the hottest and most respected Twitter chats running today around the business of social media, consults and contracts with numerous consumer product companies on how to achieve better results with their online marketing, and emerging social media efforts. He frequently speaks, writes and evangelizes on how companies can do it better with social media, or just how they can be smarter about how they can get from poin ...more
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Moderator
RT : absolutely on the mission statement thing. i wish 2010 would be the year of "stand and deliver" for CX! #sm40
Thanks for coming, your input is always valued! #sm40
Lastly, A bigass shout out to my partner in crime on this project. Thanks brother! #sm40
...which will necessitate premium levels for B2B #sm40
I want to thank everyone for partaking in hashtagsocialmedia in 2009. Amazing stuff. Next week's host . Great start for 2010!! #sm40
I now know what our hosts go through! RT : thanks Marc for hosting the final chat of the year! great job. #sm40
RT : I think twitter continues to be misused by traditional marketers in 2010 #sm40
I think twitter continues tone misused by traditional marketers in 2010 #sm40
we are, but a focus less on semantics would be nice..:) #sm40
we are, but a focus less on semantics would be nice..:) #sm40
Ok last 5 minutes. What happens to Twitter in 2010? #sm40
but it also goes back into easing into social media..very low barrier of entry #sm40
but it also goes back into easing into social media..very low barrier of entry #sm40
I think it's obvious from everyone's input today is that what we want to see in 2010 is social media rubber to the road... #sm40
I think it's obvious from everyone's input today is that what we want to see in 2010 is social media rubber to the road... #sm40
Definitely agree and would like to see feedback loops a priority in both large and small companies #sm40
so it becomes part of their mission statement and goes nowhere #sm40
Culture, customers and company are interchangeable in social medias hiearchy #sm40
like the term customer centricity.. #sm40
like the term customer centricity.. #sm40
Love this! RT : We'll know culture is changing when Co.'s organize around customers not products. #sm40
Ok Q3. Given social medias' immediate impact,who or what is going to make a difference in 2010. You, your company or the customer? #sm40
I look at the emergence of the consumer as purveyor of the "new messenger" for agencies and companies in 2010..who better to trust? #sm40
completely agree, the whole notion of asking people to be social?? Radical is a mild description. #sm40
whoa... big list there..pick one I'd go with social CRM for the enterprise #sm40
But can it happen in 12 mos.? Not sure, but agree that culture change needs to happen.. #sm40
But can it happen in 12 mos.? Not sure, but agree that culture change needs to happen.. #sm40
Because traditional media will craft the message that will be heard by the masses... #sm40
I think back over the last 12 mos. I've used Evernote, Threadsy, posterous, Tumblr & Sidewiki, Google wave-Look 4 the next iteration #sm40
If sharing is the nirvana of social media how does that affect competition? Do we become a kinder gentler business people? #sm40
But to what levels? 12 months is not much time for your list there. :) #sm40
I think versus everyone having a voice in a company, they just need to be aware of the power & effect of social media #sm40
I think versus everyone having a voice in a company, they just need to be aware of the power & effect of social media #sm40
but can it be done in 12 months? #sm40
I could definitely see transactional outcomes tied to more social interactions in 2010 #sm40
both top down and bottom up... #sm40
What is doable and achievable in 2010 with social media? What can we expect? It's only 12 months, that's not a lot of time.. #sm40
What is doable and achievable in 2010 with social media? What can we expect? It's only 12 months, that's not a lot of time.. #sm40
So on to Q2. Over the past month we've seen a ton of predictions posts & top 10's. What could actually happen in social media in 2010? #sm40
Yea they're using it to see what exactly it is..:) #sm40
Totally Agree! I'd also add that it needs to KPI's that aren't diluted by other KPI's.. #sm40
Totally Agree! I'd also add that it needs to KPI's that aren't diluted by other KPI's.. #sm40
that will start as soon as legal understands social media, and that has been slow.. #sm40
that will start as soon as legal understands social media, and that has been slow.. #sm40
Great question. You would hope and yet you may find that some of those walls get taller and thicker. #sm40
and with that mistakes, and you know what? That's ok. We need more social media case studies on what went wrong as well. #sm40
we need more of those. SMB's are starved for them #sm40
and the quicker that businesses understand that in 2010 the better off they will be #sm40
and they can't be discounted or undervalued #sm40
and they can't be discounted or undervalued #sm40
I'd like to see less accidental success social media case studies in 2010 #sm40
and yet we really have only touched on its potential #sm40
I think Listening was the new black in 2009. Doing something with that listening needs to be the new black in 2010 #sm40
Agree though, we need to get away from thinking or proffessing that Listening is the end all be all. Must be ingrained #sm40
that's the easiest barrier of entry in and the least intimidating...a great start #sm40
RT : What has resonated with you though in 2009 from social media, that you can take into 2010 that you can build on? #sm40
As we get ready to jump into 2009's last tweetchat you've had a lot to digest in the world of socialmedia in 2009.... #sm40
As we get ready to jump into 2009's last tweetchat you've had a lot to digest in the world of socialmedia in 2009.... #sm40
In less than 10 minutes we'll roll with todays #socialmedia chat #sm40. Come join me. :)