BIO: Since 2005, my overwhelming focus has been on how businesses use social media. To earn a living, I write books and articles; speak at conferences and to companies and advise businesses of all sizes on social media strategy.
Among the companies I've worked with or addressed are Wells Fargo Bank, Sun Microsystems, Dell Computer, CNET, Hewlett Packard, Intel and scores of startups.
I'm author of Twitterville, How Businesses can Thrive in ...moreBIO: Since 2005, my overwhelming focus has been on how businesses use social media. To earn a living, I write books and articles; speak at conferences and to companies and advise businesses of all sizes on social media strategy.
Among the companies I've worked with or addressed are Wells Fargo Bank, Sun Microsystems, Dell Computer, CNET, Hewlett Packard, Intel and scores of startups.
I'm author of Twitterville, How Businesses can Thrive in the New Global Neighborhoods [Portfolio, Sept. 2009]; co-author, of Naked Conversations--how blogs are changing the way businesses talk with customers [Wiley, 2006], and The Conversational Corporation, a Dow Jones eBook [May 2009]. I've contributed editorially to BusinessWeek and FastCompanyTV. ...less
Try what? Sorry I can forget what I tweeted !RT @Tbeffs: @aneclecticsoul Actually u can. I did it last weekend. Give it a whirl. #sm44 Posted by: @aneclecticsoul - 01/26/2010 11:27:25 AM
@andrewmueller Yo Andrew, where is your weekly link to @blastfollow ? Falling down on your job my man #SM44 Posted by: @techguerilla - 01/26/2010 11:26:31 AM
"P&G described #Twitter as 'much more like television than one might think" http://bit.ly/6kf9P5 #sm44 #hdnsocial #adage Posted by: @aneclecticsoul - 01/26/2010 11:26:25 AM
Sarah Worsham: Sazbean.com: Still Pondering Whether Social Media is Important for your Business? http:... http://bit.ly/aWKq8h #socialmedia Posted by: @the_networks - 01/26/2010 11:25:21 AM
RT @hkotadia: Should CEOs Tweet? http://bit.ly/7sBCsI #CEO #socialmedia #leadership #sCRM #CMO #customerservice #SRM Posted by: @drnatalie - 01/26/2010 11:24:11 AM
#socialmedia Can your brain cope with Facebook? - Researchers say that our brain structure means we can juggle only... http://ow.ly/16qvLs Posted by: @EugeneBoon - 01/26/2010 11:24:11 AM
#socialmedia Your turn: How many social-media friends do you really need? http://ow.ly/16qvLt Posted by: @EugeneBoon - 01/26/2010 11:24:11 AM
#socialmedia How the Grammys went social - The Recording Academy has launched a major social-media campaign to prom... http://ow.ly/16qvLu Posted by: @EugeneBoon - 01/26/2010 11:24:11 AM
RT @gleonhard: My most popular Presentations (63) on SlideShare http://ow.ly/XnY2 #media #telecom #socialmedia #copyright all cc-license Posted by: @Valery__ - 01/26/2010 11:24:11 AM
User engagement has to be top of mind. 6 elements shared by SM winners. http://bit.ly/6mH2p6 #socialmedia Posted by: @knowinsky - 01/26/2010 11:23:22 AM
RT @gleonhard: My most popular Presentations (63) on SlideShare http://ow.ly/XnY2 #media #telecom #socialmedia #copyright all cc-license Posted by: @Valery__ - 01/26/2010 11:23:21 AM
@MsLatina Yes, there was some good convo. I'm going to review the tag as well! #sm44 Posted by: @jesseluna - 01/26/2010 11:23:01 AM
Preeminent #socialmedia measurement panelists at #ommasocial on stage for 20 min without sharing a single juicy stat worthy of a tweet. Posted by: @scottmeldrum - 01/26/2010 11:23:01 AM
@karimacatherine@ellhoust last tweet summarize what marketers should do. otherwise followers will look other way #sm44 Posted by: @ebalmaceda - 01/26/2010 11:22:20 AM
.@AndrewMueller #sm44 - I converse, and occasionally ask a question related to the field I am in. Posted by: @skeohan - 01/26/2010 11:22:20 AM
#Nokia's build-your-own #widgets - great example of a brand using #socialmedia imaginatively to reward consumers... http://bit.ly/W8xhh Posted by: @lwcollings - 01/26/2010 11:22:20 AM
#3thoughts for the week. #Apple Tablets, #SocialMedia skeptics & Risk vs. Reward. http://j.mp/amOYFk Posted by: @Ve6a5 - 01/26/2010 11:21:52 AM
Good stuff from @AndrewMueller & Co. on this Social Media marketing discussion via hashtag -> #sm44 (Click through) Posted by: @AlexSchleber - 01/26/2010 11:21:21 AM
#3thoughts for the week. #Apple Tablets, #SocialMedia skeptics & Risk vs. Reward. http://j.mp/amOYFk Posted by: @Ve6a5 - 01/26/2010 11:21:19 AM
#socialmedia reading: 4 Myths About Social Media and Business http://bit.ly/bfCanE Posted by: @kitalooclef - 01/26/2010 11:20:41 AM
@conniereece@tobydiva@shelisrael Learning from exchange w/peers & mentors (exhilarating exhaustion): most rewarding use of sm tools #sm44 Posted by: @dc2fla - 01/26/2010 11:20:20 AM
is slightly surprised that #sm44 is not a trending topic. I know it was only an hour but still it was a good topic w/a lot of input. Posted by: @mollask - 01/26/2010 11:19:18 AM
I nominate @4u2wear2 for a Shorty Award in #socialmedia because she's an incredibly giving and talented tweep http://bit.ly/shorty Posted by: @joshcharles - 01/26/2010 11:19:18 AM
Uh-oh, looks like the UK got into some trouble with #socialmedia. http://bit.ly/9Sae0t Posted by: @grands_reves - 01/26/2010 11:19:18 AM
RT @lehawes: @gilbane: New post: FINRA Affirms Regulation of User-Generated and Social Content http://bit.ly/adGKCp #ecm #socialmedia #e20 Posted by: @gilbanesf - 01/26/2010 11:19:18 AM
4 Myths About Social Media and Business http://twlv.net/M6ai64 #socialmedia Posted by: @mashput - 01/26/2010 11:19:18 AM
@NigelFenwick Your point is taken. I was referring to the fact that the source of a tweet or RT affects impact of content #SM44 Posted by: @techguerilla - 01/26/2010 11:19:18 AM
Working on a #socialmedia best practices...let me know if you have tips/suggestions! Posted by: @sushirevenge - 01/26/2010 11:19:18 AM
RT @rileyweiss: RT @Shanan_S Hopefully more brands learn to use it [Twitter] to engage rather than convenient info dump. (ie. 140 wd. press releases) #sm44 Posted by: @BizCoachTim - 01/26/2010 11:19:18 AM
Tim Tebow Super Bowl Ad Already Creating Online Buzz: We’re still almost two weeks away from the ... http://bit.ly/adpja5 #SNS #Socialmedia Posted by: @SnsToday - 01/26/2010 11:19:18 AM
Sums it up! RT @mollask: I know #sm44 is over, but for any of you still following, Mashable has a timely SM article: http://bit.ly/da7oXr Posted by: @allybth - 01/26/2010 11:18:21 AM
Sums it up! RT @mollask: I know #sm44 is over, but for any of you still following, Mashable has a timely SM article: http://bit.ly/da7oXr Posted by: @Fernwell - 01/26/2010 11:18:17 AM
Sums it up! RT @mollask: I know #sm44 is over, but for any of you still following, Mashable has a timely SM article: http://bit.ly/da7oXr Posted by: @allybth - 01/26/2010 11:18:16 AM
"We are all mini Googles" How social media has changed the way we seek information http://ow.ly/10ELz #socialmedia Posted by: @swonderlin - 01/26/2010 11:17:11 AM
Great chat thanks to all for greats insights and comments and to @shelisrael and @mark_mayer #sm44 Posted by: @ebalmaceda - 01/26/2010 11:17:11 AM
RT @shelisrael: For me who I follow is infinitely more imprtant than who follows me. Those I follow are my newspaper & my library. #sm44 Posted by: @abbycarr - 01/26/2010 11:16:15 AM
Just finished writing the 2010 #socialmedia business plan and policy statement. Posted by: @Miriamcr9HSr3 - 01/26/2010 11:16:15 AM
Just added myself to the http://wefollow.com twitter directory under: #the_netherlands #tv #music #socialmedia #blog #news Posted by: @DwazeTerreur - 01/26/2010 11:16:15 AM