Is Retention the new acquisition in social media?


TOPIC QUESTIONS
Q1) What might "retention is the new acquisition" refer to in social media?
Q2) What are some of the ways to get customers to purchase again and become ambassadors?
Q3) How can you use existing customers to gain new ones?
   Event Details
Event Date:
     2010-05-11
Event Time:
     12PM - 1 PM EST
Participants:
     64
Tweets:
     657