Weekly Twitter based discussions around the Business of Social Media.  Industry leaders moderate new topics every Tuesday from Noon-1pm EST.

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Recent Topic Posts
Customer Service’s Role in Social Media - 03.09.10
The Next Big Thing is So Last Year - 03.01.10
Social and the New Model For Market Segmentation - 02.23.10
Sentiment Analysis: Opinions Matter, If Only You Knew Which Ones - 02.12.10
Destruction of the Media Industry: Will We Be Better Off In the Long Run? - 02.05.10
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Frank Eliason
twitter: comcastcares
web: http://blog.comcast.com
topic: Customer Service's Role in Social Media
Download the #SocialMedia iPhone app free from iTunes now
Greg Verdino
Greg Verdino
The Next Big Thing is So Last Year
Ken Burbary
Ken Burbary
Social and the New Model For Market Segmentation
Katie Delahaye Paine
Katie Delahaye Paine
Sentiment Analysis: Opinions Matter, If Only You Knew Which Ones
Paul Gillin
Paul Gillin
Destruction of the Media Industry: Will We Be Better Off In the Long Run?
B.L. Ochman
B.L. Ochman
Fear Factor. Understanding the value of adding social media to the mix.