RT @kitson: Is Facebook the New Home of the Brand? Pt 1: Puma uses Facebook.com/Puma as its advertised Web address #crm #scrm #socialmedia
Following the great convo at #sm32 with @jasonfalls
Thanks to all the moderators for a great conversation! #socialmedia
RT @JeffHurt: SoMe needs active listeners #socialmedia Excellent point! And empathetic listeners, sensitive to other POVs
@JeremyMeyers Good point Jeremy. It's not a one size fits all and it's going to be a slower shift for some sectors. #socialmedia
rt @ConversationAge How about biz savvy, good communication skills (listening part of comm) #socialmedia Listening is harder than it looks!
Old mindset/skill: protectiveness New mindset/skill: expansiveness #socialmedia
In recruiting,new skill to look for could be ability to be transparent & willingness to share content & information #socialmedia
Great conversation going on right now at #socialmedia, led by @ConversationAge
rt @BethHarte @ConversationAge An SM decision shouldn't be about tools; it should be about wanting to connect w constituents. #socialmedia
@ConversationAge General guidelines could include company's overall mission, positioning and "voice" #socialmedia
