RT @jasonbreed: 10 mins from #socialmedia chat w/@jakrose on Location Based Srvices. http://bit.ly/rExdH for an overview. follow along on #sm62
RT @jasonbreed: 10 mins from #socialmedia chat w/@jakrose on Location Based Srvices. http://bit.ly/rExdH for an overview. follow along on #sm62
CS is directly tied in2 how the brand chooses 2 communicate w/ its customers, CS needs to translate into sales the way bestbuy does it #sm50
RT @coryobrien: @nigellegg Agree. Said another way, marketing often IS CS, and CS often IS marketing, so you need to be aware of both. #SM50
RT @nigellegg: A whole lot of corporate social media seems to me to be about breaking silos between depts. & btwn Co & Customers. #sm50
@karimacatherine nothing happens by accident, maybe stumbled upon but never by accident #sm49
@marketwire i dissagree There r parallels, the only difference is that the customers should be braodcasting the content not the brands #sm49
Look at Twitter like radio, Facebook like print and YouTube like TV - Brands need to get advocates to deliver in those three channels #sm49
@amathis that is a problem, proj2proj is no longer going to work, seed yoru message, build believers then let them deliver. #sm49
@kenburbary well said. Old needs to play by New's rules let customers deliver brands to thier networks let them speak on brands behalf #sm49
Brands need to finally concede to customers, SM has shifted the power and created micromarkets that will now drive brand perception. #sm49
@karimacatherine and how is that set determined? New tools are being developed as we speak to halp brands target that set you speak of #sm49
@eamcc its the only relevant channel that has both trust and a true voice, Brands now have to compete for loyalty like never before #sm49
@eamcc its the only relevant channel that has both trust and a true voice, Brands now have to compete for loyalty like never before #sm49
@gregverdino there is no doubt in my mind that micromarketing is the future, im so sure I am building a company based on it #sm49
I see a future where brand messaging will be ampliphied by customer channels, SM become micro channels and customers are advocates. #sm49
The future is a partnership, Social Networth is going to give consumers empowerment and brands will evolve to working with consumers #sm49
The future is a partnership, Social Networth is going to give consumers empowerment and brands will evolve to working with consumers #sm49
The next big thing is going to be a culmination of many things sitting right under our noses. Will be similar to search in the 90s #sm49
RT @eyecube: #sm49 Because the chase is sexier that actually rolling up your sleeves and doing work.
have we started talking about the next big thing? #sm49