RT @Marc_Meyer: Less than an hour until @chuckhemann waxes poetic on the rise & relevance of the social index #socialmedia #sm136
RT @Marc_Meyer: Less than an hour until @chuckhemann waxes poetic on the rise & relevance of the social index #socialmedia #sm136
RT @dariasteigman: @Marc_Meyer @jaybaer So, of course, we're having this conversation on ... Twitter! #sm107
RT @megfowler: RT @lizscherer: @megfowler I believe that if the conflict is consistently affecting the entire comm, time to go. #sm94
RT @megfowler: RT @lizscherer: @megfowler I believe that if the conflict is consistently affecting the entire comm, time to go. #sm94
@AndrewMueller You're company/org screwed up, legals says you can't say or do anything about it. What are you going to do? #sm94
@AndrewMueller You're company/org screwed up, legals says you can't say or do anything about it. What are you going to do? #sm94
@AndrewMueller Here's the deal. When you are paid by corporate, sometimes you're wrong, and you still have to maintain position. #sm94
@andrewmueller What are you talking about? #sm94
@andrewmueller What are you talking about? #sm94
@Marc_Meyer Yup, some trolls you just let spout off and say thank you to them when they are done. Thanks, troll, thanks so much! LOL. #sm94
@Marc_Meyer Yup, some trolls you just let spout off and say thank you to them when they are done. Thanks, troll, thanks so much! LOL. #sm94
. @megfowler Determine if they are 1) right 2) if you can do anything about it, and/or 3) if they are a troll. Paths open. #sm94
. @megfowler Demonstrating a willingness to respond first is most important. See if that works, if not then... #sm94
. @megfowler Determine if they are 1) right 2) if you can do anything about it, and/or 3) if they are a troll. Paths open. #sm94
. @megfowler Demonstrating a willingness to respond first is most important. See if that works, if not then... #sm94
RT @megfowler: Q1: What are the key steps a business can/should take in dealing with conflict online (issues w/ cust. serv., reputation, PR, etc.)? #sm94
RT @megfowler: Q1: What are the key steps a business can/should take in dealing with conflict online (issues w/ cust. serv., reputation, PR, etc.)? #sm94
RT @megfowler: As anyone who has spent any time online can tell you, the only things certain in life are death, taxes and fighting online. :) #sm94
RT @Marc_Meyer: Time to ramp up todays #socialmedia tweetchat with host @megfowler. Welcome everyone #sm94
RT @megfowler: 39 minutes until #sm94 -- I'm hosting! Are you tuning in?
@kamichat You can't consider your reputation. It's based on past acts. Scaling is based on current & near acts. Getting ego out helps. #sm74
RT @Tinu: RT @kamichat: I am just about to start the #sm74 #socialmedia chat on Reputation vs. Personal Branding. Hope you all can join in - Good mrng
RT @conniereece: Count me in! RT @Marc_Meyer It's #socialmedia tweetchat day. Your host? @kamichat Reputation Management in social media #sm74 noon EST
RT @kanter: @Marc_Meyer #sm73 tx for the intro. q1: What types of results or impacts can nonprofits realize by using social media? What is possible?
This Town's Not Big Enough For The Two of Us: Social Media Marketing (SMM) vs. Traditional Marketing
@JasonFalls A lot of clients don't know what to be happy about. Follower count/page views does not equate to outcomes h/t @kdpaine #sm32
@JasonFalls Point being, I don't discount your comments, I just like to see case studies. Research is king. That's all. #sm32
@JasonFalls Want tangible evidence associated w/comments. Some people hang out on Twitter, dev counts. Client experience is different. #sm32
@JasonFalls Want tangible evidence associated w/comments. Some people hang out on Twitter, dev counts. Client experience is different. #sm32
@JasonFalls Mmm, well thanks. Be interested in seeing some case studies at some point. #sm32
@jasonfalls Again, in your client (vs personal) exp how does Twitter work solo vs. integrated w/ social vs. integrated w/all comms #sm32
@JasonFalls You mention pimping, but do you use any other social media tactics regularly other than Twitter for your accounts #sm32?
RT @digitalsista and I are on the same track "#socialmedia is dead" #notechfix4humanbehavior stay tuned! #blogpotomac
@kamichat @richardatdell the definition of business is to make money #socialmedia
Brands are thinking money first #socialmedia When they think people first, it's only because money is on the line. Socialprises change that
RT @Marc_Meyer: 115+ people & their 330+ tweets in 1 hour..on our #socialmedia Unpanel..can b absolutely insane-but fun
OK< everyone. A fantastic #socialmedia unpanel. Follow @Marc_Meyer for next week's edition and THANK YOU for the great conversation.
@Marc_Meyer Yup, that's one of my big motivators for going solo a few years back #socialmedia So I could be a rogue SM communicator.
@jasonbreed Agreed exposure and perhaps even forced usage is critcal for #socialmedia adoption. Fear prevents usage, it makes sense later.
@ jw_social1 Strategy? You mean that old fashioned thing. Nah ;) #socialmedia ANd maybe it might offer some clues on ROI, too #socialmedia
@Marc_Meyer @sourcepov How about social dysfunction (your enterprise). Let's talk. When did it 1st happen 2 you as a start-up? #socialmedia
@bcavanaugh I like the idea of infusing CEO and exec meetings w/ #socialmedia. It provides a show rather than yet another tell.
@jasonbreed Oh man, so many places I could go with that last tweet #socialmedia :P
@jasonbreed Oh man, so many places I could go with that last tweet #socialmedia :P
You guys are rocking it! #socialmedia Gimme some tips for enterprise to adapt! Q3 of our unpanel.
@zerostrategist Agreed. Engaging in #socialmedia should be a question of whether or not your stakeholders are out there. Not case studies.
@Tbeffs You first #socialmedia, I prefer doling out the lists, and letting people read the case studies rather than getting into it over 140
@wvpmc #socialmedia ROI is not an elephant in #socialmedia. Consultants, indis who fail to develop strategy w/ measurable results are.
Q3 #socialmedia unpanel: Source a list of actionable items to help an advocate become a change agent within a company. http://bit.ly/zepOb
@ltbeyer Tell me about it. I've been living in #socialmedia groundhog day for thrree years + now. It's getting tired.
@Marc_Meyer @evelynso Agreed. No Zappos, Dell, Comcast, Southwest, Obama or other stale case studies allowed. #socialmedia. New fodder!
@amyeandrews Can you imagine getting fired in 140 characters or less #socialmedia. I thought the cell phone on vacation was bad in 99. :)
IBM does a great job of using #socialmedia to harness work groups across multiple continents. Interested in @dougmeacham's thoughts.
@jasonbreed #socialmedia recruitment is huge online. I also see it as an internal mechanism for talent management, workflow, communication.
@nycubsfan Provacative or just human? Everyone will have Google Scars in future #socialmedia. Cos need to get over it. 51% wins.
Awesome #socialmedia unpanel conversation. Follow the stream here: http://bit.ly/8cN7X
Rock It! Q2 #socialmedia unpanel: What are some examples of how SM has positively changed work flows, processes, departments, companies?
@gloriabell @jennmueller I spend tons of time training. Helps, but sooner or later people need to get hands dirty in #socialmedia vs talking
And for all looking to justify rewards of #socialmedia, please see these lists. http://bit.ly/DnxOP Hard to believe it's still a question.
@sourcepov Agreed, management needs to change culture to encourage #socialmedia. Otherwise program fail occurs out the gate.
Yeah, #socialmedia. That hashtag thing :)
#socialmedia Culture doesn't reward social media or online outreach. Instead it punishes people for participating: Reward systems, processes
@jennmueller @shanan_s Interesting that you say people fear of change. Another esponse said employees. #socialmedia Corp. culture (cont)
OK< question 1 for #socialmedia 1. What are the challenges with adopting a culture suitable for becoming interactive?
OK< who's ready for today's #socialmedia unpanel? You ready to rock it people?
RT @Marc_Meyer: feels like a Mon. but the good news, we're hosting 2days #socialmedia Unpanel on corp. cultures embracing social media
