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MackCollier
@MackCollier
twitter: @MackCollier
#sm tweets: 255
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If you mised it, check out @LisaPetrilli's amazing ebook on Introverts succeeding in business - http://t.co/n6tA1Yh9 #sm138
RT @LisaPetrilli: The Introverted Marketer's Guide to Attending a Conference -NEW @MarketingProfs http://t.co/ayl95Ajb #marketing #sm138
RT @BoomerangHotels: @LisaPetrilli @dgcattaneo By far the biggest challenge! I want people to know there's a person behind the brand #sm138
@LisaPetrilli As an introvert, use the social media tools that tap into your strengths, think this is a reason why we love blogging #sm138
@threeThou Ah, good example of turning a negative into a positive! The goodwill will be worth far more than cost of free ketchup #sm138
@BarbBuckner Everything you do on SM impacts. I've lost work cause co saw I wasn't tweeting as much, assumed I was too busy to help #sm138
@BarbBuckner @LisaPetrilli I think a lot of people also don't realize that tweets here can be seen by recruiters #sm138
Which example is this? RT @threeThou: @MackCollier Heinz is a great example. They addressed & made up for their mistake #sm138
@JeremyKimball I don't think Netflix was completely honest with customers, tried to spin price increase as pos for customers #sm138
@JeremyKimball I don't think Netflix was completely honest with customers, tried to spin price increase as pos for customers #sm138
It definitely does online RT @LisaPetrilli: Ok, getting into the meat: Q2 - Does social media level the playing field for introverts? #sm138
@LisaPetrilli Social Media helps customers see themselves in companies, if they use the tools for open communication. That's huge #sm138
@LisaPetrilli One thing companies need to understand is that we will FORGIVE mistakes if admitted & corrected. We appreciate honesty #sm138
Seems like good goal! RT @AppleBoxStudios: @MackCollier there's a term for honest and authentic people-their called "good people" #sm138
@LisaPetrilli But for companies, they need to understand that customers want open communication, even if they dont expect it #sm138
@LisaPetrilli But for companies, they need to understand that customers want open communication, even if they dont expect it #sm138
@dariasteigman Well I want to see the video ;) #sm138
@LisaPetrilli @martinjason this year I have had to realize that my online behavior carries with it an expectation level offline #sm138
@BarbBuckner @dariasteigman We crave honesty and authenticity. The people that use social media to these ends, win ;) #sm138
RT @ShannonPaul: RT @Marc_Meyer: How does an introvert leverage social media for business? Find out w/ host @lisapetrilli @ todays #socialmedia chat #sm138
@BarbBuckner @dariasteigman If you are using social media to build an image, your doing it right, should be to share who you are #sm138
RT @ShannonPaul: RT @Marc_Meyer: How does an introvert leverage social media for business? Find out w/ host @lisapetrilli @ todays #socialmedia chat #sm138
@LisaPetrilli @martinjason Yes I think many cos that use social media via it as marketing/PR tool, so they want to portray an 'image' #sm138
@LisaPetrilli @martinjason Yes I think many cos that use social media via it as marketing/PR tool, so they want to portray an 'image' #sm138
@JonathanSaar If you use social media to create image that you are a 'good guy' & you are asshole in person, then... #sm138
@LisaPetrilli I think it all starts with companies speaking in a conversational and open tone. Speak w voice of customers #sm138
@LisaPetrilli I am extroverted online, but introverted offline, I let people know this to avoid confusion if we meet #socialmedia #sm138
@LisaPetrilli No, people create the false image. Be yourself and be consistent online and offline, that's all it takes. #socialmedia #sm138
@LisaPetrilli No, people create the false image. Be yourself and be consistent online and offline, that's all it takes. #socialmedia #sm138
@dariasteigman There's no introverts in social media!!!! ;) #sm138
Jumping in #sm138 @lisapetrilli is co-hosting on Social Media and introverts!
@JTDabbagian @phillhocking My point was that being a good writer doesn't guarantee you will be a good blogger, and vice versa #sm123
@FuelOnline Being a good writer definitely helps, but I think for bloggers being personal & writing from the heart counts too #sm123
@tkpleslie Thank you, I'm sorry I jumped in so late, I always forget the mid-day chats! cc @Marc_Meyer @ShellyKramer #sm123
@tkpleslie Thank you, I'm sorry I jumped in so late, I always forget the mid-day chats! cc @Marc_Meyer @ShellyKramer #sm123
@JTDabbagian You don't have to be a great writer to be a great blogger, not the same thing always #sm123
@lttlewys Right, great content needs other elements to support it, customer outreach, for example #sm123
@lttlewys Right, great content needs other elements to support it, customer outreach, for example #sm123
#sm123 And don't forget that the content you create will be improved the more you interact with your customers & learn their wants/needs
Saying that all you need is great content to have a successful blog is like saying all you need is lottery tickets to be rich #sm123
#SM123 I think creating great content is a start, you also need to interact with your customers/market in THEIR space to build awareness
@FuelOnline I absolutely get the importance of search, but if u want to use blog to build awareness, you can't rely on content alone #sm123
Saying that all you need is great content to have a successful blog is like saying all you need is lottery tickets to be rich #sm123
#SM123 I think creating great content is a start, you also need to interact with your customers/market in THEIR space to build awareness
@ShellyKramer Yes, anyone that has a 'build it and they will come' mentality toward content will likely be disappointed at results #sm123
@FuelOnline I absolutely get the importance of search, but if u want to use blog to build awareness, you can't rely on content alone #sm123
@FuelOnline Right but you can't just rely on 'being discovered' either, gotta fish where the fish are, spend time WITH your customers #sm123
@FuelOnline #sm123 content is great, but if no one knows about it, it will die on the vine, gotta get connected with others as well
RT @eliingraham: yeah! someone's not afraid to say "no"... RT @Marc_Meyer: Great point-"If you cant answer your phones, dont start a blog." #sm123
@FuelOnline #sm123 content is great, but if no one knows about it, it will die on the vine, gotta get connected with others as well
RT @eliingraham: yeah! someone's not afraid to say "no"... RT @Marc_Meyer: Great point-"If you cant answer your phones, dont start a blog." #sm123
@Marc_Meyer oh sorry, you meant in #sm111
@Marc_Meyer We still like lists and we want to know what steps we should take #sm110
@Marc_Meyer We still like lists and we want to know what steps we should take #sm110
@Marc_Meyer We still like lists and we want to know what steps we should take #sm110
@Marc_Meyer We still like lists and we want to know what steps we should take #sm110
@Marc_Meyer We still like lists and we want to know what steps we should take #sm110
@Marc_Meyer We still like lists and we want to know what steps we should take #sm110
@Marc_Meyer We still like lists and we want to know what steps we should take #sm110
@Marc_Meyer Convenient, portability over multiple devices, access when they want it, when it comes to content #sm108
@michelletripp I think moving chats off Twitter could help stability controls/spam, but obviously the network is HERE. #sm103
Grrrr....too tough to keep up with #SM103, hope #leadershipchat works better tonite. Perhaps we need to move chats away from Twitter?
Grrrr....too tough to keep up with #SM103, hope #leadershipchat works better tonite. Perhaps we need to move chats away from Twitter?
Closed Tweetdeck and restarted and now new #SM103 tweets are coming in
@michelletripp I hate to be 'that guy' but when you say 'content economy' what exactly do you mean? So we are all on same page #sm103
@dariasteigman I don't think so, I get replies as soon as they are sent #SM103
@dariasteigman I don't think so, I get replies as soon as they are sent #SM103
@dariasteigman Yes, last new tweet Tweetdeck pulled for #SM103 was 12 mins ago
Results for #SM103 are minutes late via Twitter, Tweetdeck and Tweetchat. Grrrrrr
@Shanan_S Gotcha, I think same thing applies, you can only scale your attention to so many people/audiences, have to be choosy #sm103
@Shanan_S Sorry I misunderstood, I think you can make breakthroughs happen for you by spending concentrated time vs smaller doses #sm103
@Shanan_S No I think it's easier to become amazing at something by spending more time on it, than fewer, 2 hours versus 10 mins a day #sm103
@Shanan_S Sorry I misunderstood, I think you can make breakthroughs happen for you by spending concentrated time vs smaller doses #sm103
@Shanan_S No I think it's easier to become amazing at something by spending more time on it, than fewer, 2 hours versus 10 mins a day #sm103
Jumping into #sm103 with @MichelleTripp, why not join the smartitude?
Jumping into #sm103 with @MichelleTripp, why not join the smartitude?
@Marc_Meyer Is THE @michelletripp joining #sm103? Ok I am there!
RT @BethHarte: It's 12pm and time for #sociamedia chat on Social Content Management #sm102 -- Who's in?
RT @BethHarte: It's 12pm and time for #sociamedia chat on Social Content Management #sm102 -- Who's in?
RT @BethHarte: 30 minutes until #socialmedia chat on Social Content Mgmt. http://hashtagsocialmedia.com/blog follow along on #sm102 (I'll be moderating.)
RT @Marc_Meyer: Almost 2 yrs to the day she hosted our first #socialmedia tweetchat, @bethharte graces us again w/ her smarts @12 EST #sm102
RT @JasonFalls: Gotta get my stuff together for #socialmedia chat at noon ET. Follow #sm91 to join the chat about privacy/transparency/wikileaks etc.
@Marc_Meyer You're welcome, always a good discussion! #sm89
She always does ;) RT @Marc_Meyer: @Shelly_V3 You did great! #sm89
@nigellegg Celebs like @aplusk will always be influential over many in our society, simply because of who they are as celebs #sm89
@Marc_Meyer I think influencers are good for building short-term buzz, but being in LOVE with your fans is what carries you long-term #sm89
@Marc_Meyer I think influencers are good for building short-term buzz, but being in LOVE with your fans is what carries you long-term #sm89
Bingo. RT @CharityHisle: Companies confuse influence, branding and awareness; 3 different outcomes requiring different strategies. #sm89
Bingo. RT @CharityHisle: Companies confuse influence, branding and awareness; 3 different outcomes requiring different strategies. #sm89
@neicolec Going through chemo is an extremely personal circumstance for person & family. I would use passionate ppl to reach them #sm89
@neicolec Going through chemo is an extremely personal circumstance for person & family. I would use passionate ppl to reach them #sm89
@neicolec I think the prob with influencers is their passion can be increasing rooted in being used as channel, not for products #sm89
@ShellyKramer The beauty of social media is its a great way to promote products/services very effectively with customer-centric focus #sm89
@ShellyKramer The beauty of social media is its a great way to promote products/services very effectively with customer-centric focus #sm89
@techguerilla @danperezfilms @ShellyKramer Well that opens a can of words I dont want to get into here ;) #sm89
@neicolec So in that case it would be more effective to connect w that group via people undergoing chemo or that have before, right? #sm89
@techguerilla @danperezfilms @ShellyKramer Well that opens a can of words I dont want to get into here ;) #sm89
@neicolec So in that case it would be more effective to connect w that group via people undergoing chemo or that have before, right? #sm89
@debmorello Give me an example of what you are thinking, I am not convinced I am right ;) #sm89
@Twylah I think too many companies sell their product, instead of selling what their product can DO FOR ME. Think HOW I will use it #sm89
@Twylah Create a great product/service then show me how that will HELP me, solve a prob, make my life better, etc #sm89
@Twylah I think too many companies sell their product, instead of selling what their product can DO FOR ME. Think HOW I will use it #sm89
@danperezfilms @ShellyKramer Depends on if ur message resonates. But an evangelist is PASSIONATE about message, moreso than influencer #sm89
@neicolec Give me an example of influence over a micro-niche. Wouldn't a micro-niche be LESS susceptible to influencers? #sm89
@Twylah Create a great product/service then show me how that will HELP me, solve a prob, make my life better, etc #sm89
@neicolec Give me an example of influence over a micro-niche. Wouldn't a micro-niche be LESS susceptible to influencers? #sm89
@ShellyKramer Yes. I don't think appealing to influencers only is a sustainable promotions strategy #sm89
@danperezfilms Yes but no one can be influential over everyone. #sm89
@ShellyKramer Bingo, was my point to @danperezfilms, if they are evangelizing a message/idea that resonates w YOU, then very effective #sm89
@danperezfilms Yes but no one can be influential over everyone. #sm89
@ShellyKramer Bingo, was my point to @danperezfilms, if they are evangelizing a message/idea that resonates w YOU, then very effective #sm89
@ShellyKramer If you don't love the people that love you, why would they stick around? #sm89
@danperezfilms Right but evangelists will always connect with people that can or do share the same passion #sm89
@ShellyKramer I do think influencers have value, they help you get out to a larger audience BUT you *need* fans & need to LOVE them #sm89
@ShellyKramer I do think influencers have value, they help you get out to a larger audience BUT you *need* fans & need to LOVE them #sm89
@seophx Word. Very different groups, I think influencers are for short-term buzz, evangelists/fans are for long-term survival #sm89
@Marc_Meyer I think an influencer could ALSO be an evangelist or advocate, but def dont agree with using the terms interchangably. #sm89
@shellykramer Thanks for the mention ;) #sm89
@EAwrite Ask @marc_meyer, but I believe they do this every Tues at noon eastern #sm85
@tkpleslie Leslie thanks for stopping by! #sm85
Thanks to @jasonbreed and @marc_meyer for having me back! #sm85
@RichBecker Thanks Rich, I always learn from you! #sm85
RT @jasonbreed: full transcript ready now http://hashtagsocialmedia.com/event/85 you can report it, embed it, BigFollow it #sm85
@danperezfilms Yes, as long as you aren't an Auburn fan ;) #sm85
@chrissfife This is what I meant by listening isn't enough, you have to understand what you are 'hearing' & how to apply that info #sm85
@danperezfilms Well I was super crabby after the 1st Bama loss, taking the 2nd one a bit better ;) But it probably my fault ;) #sm85
Ok guys it is noon but I love this discussion and will be sticking around for a while, y'all gave me SO much to think about! #sm85
Ok guys it is noon but I love this discussion and will be sticking around for a while, y'all gave me SO much to think about! #sm85
@khaughwout We don't 'throw sheep' anymore via #socialmedia, do we? ;) #sm85
@danperezfilms For ex: @andrewmueller and I had a disagreement over what a community is, then discussed it. That rawks ;) #sm85
@danperezfilms Disagreement is cool, as long as you explain WHY you are disagreeing & how to improve, vs saying 'here we go again!' #sm85
@danperezfilms Disagreement is cool, as long as you explain WHY you are disagreeing & how to improve, vs saying 'here we go again!' #sm85
@chrissfife Also, many cos say that X number of fans or followers equals 'success' in SM. Metrics need to match the goals. #sm85
@chrissfife Also, many cos say that X number of fans or followers equals 'success' in SM. Metrics need to match the goals. #sm85
@khaughwout I would quibble and say #socialmedia are communication channels through which marketing can be done. #sm85
@danperezfilms @richbecker Disagreement is cool, as long as someone is actually offering the stance that you disagree with ;) #sm85
@livepath Well that's what *I* would think :) Just want cos to actually THINK about what they want to do via social media #sm85
@danperezfilms So improve the conversation. Bashing it wastes everyone's time. #sm85
@danperezfilms @richbecker Disagreement is cool, as long as someone is actually offering the stance that you disagree with ;) #sm85
@danperezfilms So improve the conversation. Bashing it wastes everyone's time. #sm85
@danperezfilms And many people think if you offer even the slightest praise to #socialmedia, that you are also slamming all Trad MKTG. #sm85
@danperezfilms @richbecker But why assume you are talking to someone that thinks in a certain way that you dislike? #sm85
@chrissfife For ex: If I say that might company should shoot for 5 comments per post on blog, why? Why that engagement metric? #sm85
@danperezfilms Not really, if you don't offer valuable contributions, people will tune you out. #sm85
@chrissfife I am thinking of the ways you measure that engagement, that should tie back to your strategy/goals, disagree? #sm85
@danperezfilms No, but since this is a #socialmedia chat, guess what area we are focused on ;) #sm85
@danperezfilms No, but since this is a #socialmedia chat, guess what area we are focused on ;) #sm85
The great thing about social media is that it makes things happen INdirectly. Engagement can INdirectly lead to sales. And should. #sm85
@danperezfilms Yes, your tweet seemed to suggest that we should use the word 'sales' instead of 'engagement' for this chat, I disagree #sm85
@chrissfife I think each company needs to tie back the type of engagement it wants to what it is trying to accomplish via SM #sm85
@chrissfife That ties into the final one for today - Q3: Should the type of engagement you want be tied back to your SM strategy? #sm85
@danperezfilms I think the engagement indirectly creates the sales, right? #sm85
@ckieff THAT might be the most insightful think I've seen, individuals do well with SM moreso than company-wide efforts #sm85
@danperezfilms Dan if you have a problem with the word, offer a better solution. We are listening but 'here we go again!' wastes time #sm85
@ckieff THAT might be the most insightful think I've seen, individuals do well with SM moreso than company-wide efforts #sm85
Am I the only one noticing that we have very few examples of companies that do a good job of social media engagement? #sm85
@danperezfilms Dan if you have a problem with the word, offer a better solution. We are listening but 'here we go again!' wastes time #sm85
Am I the only one noticing that we have very few examples of companies that do a good job of social media engagement? #sm85
@danperezfilms In the context of companies trying to connect with customers via social media, what terms are better? #sm85
@ckieff I think that's the Catch-22, people to people is better but few companies are brave enough to let customers advocate for them #sm85
@danperezfilms What are better words to use? What is wrong with those words? #sm85
Q2: What are some of your fav examples of companies that do a good job with social media engagement? #sm85
@danperezfilms What are better words to use? What is wrong with those words? #sm85
Q2: What are some of your fav examples of companies that do a good job with social media engagement? #sm85
@andrewmueller Values play a role, but I think it also matters if YOU think you are playing a role in the development of the chat. #sm85
@andrewmueller So if someone said that this chat was going to go away unless you didn't do something, would you do nothing? #sm85
@andrewmueller For ex: a ton of people participate in #blogchat each week, some want to see the group benefit, others just themselves #sm85
@andrewmueller Participation doesn't automatically make you a member of a community, IMO. It has to be more about the group than you. #sm85
@andrewmueller That's like living in an area code vs being involved in the community. #sm85
Now let's move onto 2nd area Q2: What are some examples of companies who have done a good job of building SM engagement? #sm85
@khaughwout Listening only works if you react appropriately to what you are hearing. Listening alone isn't enough. #sm85
@bethb_wilson Hey Beth ;) Thanks for checking in! #sm85
@khaughwout Listening only works if you react appropriately to what you are hearing. Listening alone isn't enough. #sm85
@andrewmueller I think the people that self-identify as a member of a community have an investment IN that group. No weak ties #sm85
@RichBecker @ckieff That's a great point if someone is reading my blog every day but never comment, are they still engaged? I think so #sm85
@andrewmueller Give me an example of your idea of the exception. #sm85
@RichBecker Right, you don't HAVE to have engagement to have a successful social media initiative. #sm85
So when we are thinking about creating engagement, a big part of it really is 'what's in it for them?'. Creating value still matters #sm85
@RichBecker Right, you don't HAVE to have engagement to have a successful social media initiative. #sm85
@andrewmueller So I agree with your point, and love it ;) #sm85
@andrewmueller I think communities are a group of people that have a shared sense of ownership in something larger than themselves. #sm85
@andrewmueller So I agree with your point, and love it ;) #sm85
@JoeKikta Joe if there is NO chatter about you/your company that means you can CREATE the online convo, instead of reacting to it! #sm85
@RichBecker Good point Rich, does that also mean thinking about how THEY will benefit from engaging? Value created for them? #sm85
@khaughwout Ah love that you are thinking about a STRATEGY! And you're right, something as simple as Google Alerts works! #sm85
@RichBecker Good point Rich, does that also mean thinking about how THEY will benefit from engaging? Value created for them? #sm85
So tying back to @CoryOBrien's great point, once people start connecting w you, empower them to help connect you to THEIR networks #sm85
@khaughwout Ah love that you are thinking about a STRATEGY! And you're right, something as simple as Google Alerts works! #sm85
So tying back to @CoryOBrien's great point, once people start connecting w you, empower them to help connect you to THEIR networks #sm85
@khaughwout What if I'm not sure where my customers are spending time online, or with what tools? How to figure that out? #sm85
@khaughwout What if I'm not sure where my customers are spending time online, or with what tools? How to figure that out? #sm85
@CoryOBrien BOOM! You just nailed it, as you begin to engage & build advocates for your efforts, empower THEM to promote for you! #sm85
@ckieff And the discussion builds awareness for you, right? Smart thinking! #sm85
@chrissfife So does that mean figuring out what they are looking for and WHERE they are looking for it? #sm85
@chrissfife Love that you are thinking about making sure your activities invite engagement & that you give people options! #sm85
@chrissfife So does that mean figuring out what they are looking for and WHERE they are looking for it? #sm85
@KTcaroline Twitter is a great way to connect with people individually, how do you decide it's where you should be? #sm85
@skooloflife Ok good idea, but how do you figure out who to engage with, and figure out where they are? #sm85
@marcinator Hey Marcella ;) How are you? #sm85
@abarcelos Hi Anna! Enjoy your meeting! #sm85
@geekbabe Hey babe ;) #sm85
Q1: What are some methods that can be used to build engagement of your social media efforts? What do you think? #sm85
Guys we are about to get started, today discussing how to build engagement with social media! #sm85
@paulfabretti Hey Paul! Good to see you! #sm85
We've got like 5 mins till we start, does anyone want to share a link to their site/blog so we can connect? #sm85
@chrissfife Glad you're here ;) #sm85
@KaryD I have faith you can do it ;) #sm85
10 mins till #sm85 starts! We'll be chatting about building excitement and engagement around your #socialmedia efforts! #sm85
BTW if you'll be joining #sm85 today, thank you! Happy to see everyone here, looking forward to some great discussions! #sm85
This post ties in nicely w today's #socialmedia topic of building engagement around your social media efforts #sm85 - http://bit.ly/9O33Gc
Talking building engagement around your #socialmedia efforts here in TWENTY mins, follow the #sm85 hashtag, who's going to join?
If you will be joining today's #socialmedia chat on Building Engagement via SM, please check out this post #sm85 - http://bit.ly/9O33Gc
Talking building engagement around your #socialmedia efforts here in TWENTY mins, follow the #sm85 hashtag, who's going to join?
Today at 12 noon EST I'll be co-hosting #socialmedia here to discuss how to build engagement around your social media efforts #sm85 join us?
Just 40 mins till today's #socialmedia chat, we'll be talking how to build engagement around your social media efforts. See you here? #sm85
If you will be joining today's #socialmedia chat on Building Engagement via SM, please check out this post #sm85 - http://bit.ly/9O33Gc
Talking building engagement around your #socialmedia efforts here in TWENTY mins, follow the #sm85 hashtag, who's going to join?
@conniereece I fear teens and twentysomethings dont understand privacy concerns for most part, and dont care #sm60
@conniereece I fear teens and twentysomethings dont understand privacy concerns for most part, and dont care #sm60
@conniereece Good advice even without privacy concerns. Scary whenever someone else controls the content you create vs a blog for ex #sm60
THIS! RT @conniereece: Only way FB can win back my trust is to promise to make all future changes opt-IN rather than opt-OUT. #sm60
@Marc_Meyer I know, good to see that the #socialmedia chat is still growing like a weed!
RT @Marc_Meyer: A little less than 5 mins to Today's #socialmedia tweetchat w/ @kdpaine topic: sentiment analysis in social media. #sm47
@susanbeebe Wow that's two high-profile companies hiring for SM! Is this the start of a trend? #job #Jobs #Careers #SocialMedia
@susanbeebe Wow that's two high-profile companies hiring for SM! Is this the start of a trend? #job #Jobs #Careers #SocialMedia
@susanbeebe Wow that's two high-profile companies hiring for SM! Is this the start of a trend? #job #Jobs #Careers #SocialMedia
RT @Marc_Meyer: We're about 30 minutes away from @jasonfalls leading the discussion on the value of Twitter at #socialmedia
RT @Marc_Meyer: We're about 30 minutes away from @jasonfalls leading the discussion on the value of Twitter at #socialmedia
RT @Marc_Meyer: We're about 30 minutes away from @jasonfalls leading the discussion on the value of Twitter at #socialmedia
Hey y'all, I'll be joining @tobydiva today w @marc_meyer @danamlewis talkin Twitter chats! #socialmedia #hcsm #blogchat - http://is.gd/40BeM
@BethHarte Agree but at the same time, understanding how to market effectively w other tools doesn't mean you know how to w SM #socialmedia
@JGoldsborough Yes but I think that company needs to have a culture that's open to change. Many cos don't have this. #socialmedia
@BethHarte I agree, the culture has to be in place, but SM enables the right culture to shine #socialmedia
RT @WriterChanelle: I would ask what are the characteristics in you that make you enjoy SM? Identify those in candidates. #socialmedia
@ConversationAge But I also don't think you can 'push' SM on employees that don't want to participate. Passion has to be there #socialmedia
@ConversationAge I think anyone that enjoys interacting with customers would be a good candidate for SM #socialmedia
RT @conniereece: Coming up in 30 minutes - #socialmedia, Determining the Tipping Point in Social Media. I'll be moderating
RT @TransitionalTee: Couldn't have said it better. RT @lizstrauss: @TransitionalTee Lead with relationships not tools. #socialmedia
RT @Marc_Meyer: Come join us in about 30 mins. for a discussion about content vs. conversation with @marketingprofs follow this #socialmedia
RT @leeodden: Between noon and 1pm EDT we'll be having a great chat on #socialmedia and #seo - follow at http://hashtagsocialmedia.com
@wvpmc Hi there! #socialmedia
@richardatdell droppin' social media knowledge right now at #socialmedia
RT @Marc_Meyer: 30 minutes till todays #socialmedia chat w/ @richardatdell about developing ur per & corporate brand http://twurl.nl/w07nby
RT @RichardatDELL: Today's discusssion topic personal and corporate brands, tweets #socialmedia at noon. background http://bit.ly/XO9Zn
Guys I am going to have to cut out now, but I loved getting to host #socialmedia today, thanks @marc_meyer & @jasonbreed for letting me!
@BlazeDaDragon I think you need to decide if you have the people/culture for SM, and if your customers are actively using SM #socialmedia
BTW guys if you still want to talk about the first two #socialmedia ?s here they are - http://hashtagsocialmedia.com/
@EdisonsMother Great question, perhaps pointing toward successful case studies, esp any in your same industry? #socialmedia
@LindsayLebresco Sounds like a long approval process, eh? That can make meaningful communication via SM more difficult #socialmedia
@JLangford I agree on ROI/Bottom line, but if CEOs understand social media, I think their ROI goals are far more realistic #socialmedia
@EdisonsMother @dariasteigman #socialmedia Agree in support from top down, but what if SM evangelists in middle can convince CEO?
@EdisonsMother In many ways it isnt any different, just what we are discussing today. #socialmedia
RT @LindsayLebresco: @MackCollier Legal, measurement (proving ROI), explaining what it is and resources. (IMHO) #socialmedia
@BlazeDaDragon Right here! And you can go to http://wwww.hashtagsocialmedia.com for more info on topics #socialmedia
Join us today at 11am CST/12pm EST for #socialmedia chat about how companies need to change in order to support social media!