@martinjason sometimes I wonder if someone convinced them as a kid by saying, "You're shy" - and they became that. #justwondering #sm140
@martinjason Also, on the positive side, some people may be more authentic online b/c they get a fresh start to be their true self #sm140
@martinjason exactly and it is easier for some to overcome them online, but for others it creates additional obstacles. #sm140
@martinjason It's fear...that they won't be liked. Or liked back by someone they like. It's self-worth issues, self-confidence issues #sm140
Glad I was able to catch the tail end of this chat. Happy Valentine's Day everyone! #sm140
MT @cloudspark: that is the secret to any good relationship - be authentically who you are #sm140
@dariasteigman I was too tired to think of that LOL. #sm140
RT @jasonbreed: my following on LI has a purpose, which is different from Twitter, FB, etc. Having a purpose helps set expectations #sm140
@martinjason I am really careful about that network and who I connect with there, I want to be prepared if they ask for endorsement. #sm140
@jsandford I do that and if I notice someone is really MIA, I reach out through all channels we are connected through #sm140
@dariasteigman I am, but I've been up for several hours. Had to go to Hell-A-X this morning aka LAX...should've had coffee sooner:) #sm140
@martinjason Mine LI % is 90% ppl I've met in person. #sm140
@martinjason Mine LI % is 90% ppl I've met in person. #sm140
@jsandford Just catching the last few minutes, but glad to be here. Thanks for the welcome:) #sm140
@dariasteigman I'm on my 1st cup...so I'm still moving slowly. #sm140
@dariasteigman I'm on my 1st cup...so I'm still moving slowly. #sm140
Agreed MT @jasonbreed: I work on developing my networks through relationships, not necessarily conversations.invaluable to me Agreed? #sm140
RT @jasonbreed: if you missed anything on today's chat on corporate blogging, find it here already http://t.co/S229pgb #sm123
RT @cathywebsavvypr: 1 key 2 bloggin is: pick a topic of interest 2 yr audience that's broad enough 2 last & deep enough 2 give value #sm123
@shellykramer no only did I miss #sm123 , but I missed you as special guest? (Palm - Forehead) grrrr - Going back through the stream now.
Missed the end, got a call from our vet that I had to take. My little guy is on the road to recovery:) #sm119
RT @themaria: Also a social business is a a system that doesnt depend on any one person; rather leverages throughout organization #sm119
RT @jgombita: A3. A (truly) social business cant be wedded to just few socially savvy employees-must be sharing & succession planning #sm119
@eliingraham so cool:) We're going to have to have a separate convo about that! #sm119
Agree-huge mistake to overlook this step RT @martinjason: How to integrate soc. media "monitoring" step is often a challenge #sm119. #sm119
@martinjason Just so ya know @jgombita can't stand anything to do w/ tribes...But Judy not ditching my Blackfoot Indian roots;) #sm119
Hate knowledge hoarding RT @themaria Knowledge hoarding=huge barrier 2 open culture As is fear of losing control http://bit.ly/h1ZBpc #sm119
Brilliant RT @jgombita: some "social" businesses- pairing up senior people with a SM-savvy younger employee, as mentors. Both like! #sm119
@themaria I agree culture is the foundation of all aspects of company...even lack of culture is a culture #sm119
@themaria I agree culture is the foundation of all aspects of company...even lack of culture is a culture #sm119
@NealWiser also important to evaluate who isn't on board and what kind of problems they will stim, remove if necessary #sm119
RT @themaria: If your culture isnt customer-centric and isnt about internal discourse, collaboration & improvement - you wont go far. #sm119
Via @Ken_Rosen & @jgombita: RT @stevemassi: map where silos intersect customers journey - easier to develop joint solutions & rewards #sm119
RT @IanGertler: re: #SM has made it both easier & harder for prior social biz to be social today #sm119 > Pros & cons with all! #sm119
I think this is a great read relevant to integrating social and activating employees as advocates http://ow.ly/5Ic6p #sm119
@themaria jumping in late, but think best way to break silos is to create interdepartmental goals -tie comp aspect to achieving #sm119
Awesome chat! Thanks @Marc_Meyer and @jasonbreed #sm108
Yes RT @herskos: a3b Every device is just a screen and consumers will want content on whatever screen happen to be in front of. #sm108
RT @parissab: RT @neicolec: Q3a: I think content will also get more personalized: both based on user behavior/traits and timeliness #sm108
@NealWiser there is value in discovery- think about it in term outside of soc media. Scientific discoveries, info is there all along #sm108
RT @Marc_Meyer: So here is Q3a What does the future of content look like? What do users want/demand/ #sm108
@NealWiser sifting through and finding mean the same to me...was your question indicating that there is a difference to you? #sm108
RT @herskos: q2 should be "is curation 'A' viable strategy?" A2 as long as it achieves desired goals measured by appropriate metrics #sm108
RT @herskos: q2 should be "is curation 'A' viable strategy?" A2 as long as it achieves desired goals measured by appropriate metrics #sm108
@NealWiser @tedcoine but there is value in "sifting" through content, sharing it w/ those who you engage w/ (not paper.li but stream) #sm108
Yes & it brings to my attn what I missed RT @herskos: that article might be helpful to someone who wouldn't have found it otherwise. #sm108
Yes & it brings to my attn what I missed RT @herskos: that article might be helpful to someone who wouldn't have found it otherwise. #sm108
@samraatkakkar I agree with your point and I think that it is just 1 piece of many that can lead to success #sm108
@samraatkakkar I agree with your point and I think that it is just 1 piece of many that can lead to success #sm108
@Marc_Meyer I think it's critical, but spec. does it define success... I think you look at metrics not definitions of duties, right? #sm108
@Marc_Meyer I think it's critical, but spec. does it define success... I think you look at metrics not definitions of duties, right? #sm108
A2. Not sure that content curation is used to define success, key metrics should determine if co is on right track (varies 4 each) #sm108
RT @Marc_Meyer: Q2: Is content curation a viable term to describe success in social media? #sm108
A1. Relate to your consumer. "talk" with them, not at them #sm108
RT @Marc_Meyer: Q2: Is content curation a viable term to describe success in social media? #sm108
A1. Relate to your consumer. "talk" with them, not at them #sm108
You too Kathy! RT @KathyHerrmann: @jaybaer @kriscolvin @andrewmueller Thx for great convos today at #sm107!
RT @AnthonyOFlynn: Great #sm107 today!! Some very interesting, insightful thoughts & opinions. never a dull moment in #socialmedia #Sm107
A4. No such thing as too fast when responding to a customer issue. Resolve as quickly as possible. Don't leave ur customer hanging #Sm107
A4. No such thing as too fast when responding to a customer issue. Resolve as quickly as possible. Don't leave ur customer hanging #Sm107
RT @jaybaer: #sm107 BONUS Q4. How important is speed of response on Twitter? And can a company be TOO fast = creepy? #Sm107
RT @abourland: Agree Google Alerts works well, but add twitter searches in HootSuite too which means no waiting for EM/RSS #Sm107
Q3 @megfowler I think asking prefs is a great idea and get user info so you can follow from biz if it fits in w/sic media plan #Sm107
RT @KathyHerrmann: Q3. How do you determine where custs R? > Social monitoring, survey cust, industry research...Ur thoughts? #Sm107
RT @KathyHerrmann: Q3. How do you determine where custs R? > Social monitoring, survey cust, industry research...Ur thoughts? #Sm107
RT @jaybaer: Q3. Lots of comments about "going where ur customers are" re: channels. Specifically, how do u make that determination? #Sm107
@bryanrunyan it's a weekly social media chat. The number increases by 1 every week. Next week is sm108 12pm ET on Tuesdays #Sm107
@bryanrunyan it's a weekly social media chat. The number increases by 1 every week. Next week is sm108 12pm ET on Tuesdays #Sm107
RT @KathyHerrmann: Part of defining strategy is realistic decision about required resources. Dont do more than u can be successful. #Sm107
@jgombita - hi Judy! Good to see you, I've been missing everyone lately #Sm107
RT @unmarketing: A2: they should not have a Twitter presence if they don't plan on being present. Must listen, not just dictate #Sm107
RT @unmarketing: A2: they should not have a Twitter presence if they don't plan on being present. Must listen, not just dictate #Sm107
@Annush1 I don't think I'm the only 1. If there wasn't a marketplace for them, they wouldn't be in business. They serve a purpose. #sm104
@Annush1 I don't think I'm the only 1. If there wasn't a marketplace for them, they wouldn't be in business. They serve a purpose. #sm104
@JohnFrost there are some doing that in #SoCal, I rec'd coupon mailer that had website for "more deals" prefer that over the mailer #sm104
RT @markkrupinski: @alexdc A4: More integration w/ friends, also recommendations will follow you when you travel.... #sm104
@alexdc plenty of ppl working at wal-mart have been unable to get jobs otherwise, I appreciate ur pts but think wm serves a purpose #sm104
Agree RT @markkrupinski: @ambercleveland good point, don't forget consistent execution of your strategy #sm104
@alexdc not everyone is qualified for a high-price job. Many communities grateful to have any jobs & reasonably-priced place to shop #sm104
@alexdc not everyone is qualified for a high-price job. Many communities grateful to have any jobs & reasonably-priced place to shop #sm104
A3 overall strategy/planning is most impt. Envision how all pieces fit and enhance the other. Most beneficial to org #sm104
A3 overall strategy/planning is most impt. Envision how all pieces fit and enhance the other. Most beneficial to org #sm104
@Annush1 WalMart doesn't just hurt communities... Look at how many jobs they provide. I've seen increase in Made in USA prod in store #sm104
@Annush1 WalMart doesn't just hurt communities... Look at how many jobs they provide. I've seen increase in Made in USA prod in store #sm104
@jasonbreed like idea of proximity w/ Bluetooth & no checkin req'd. Esp if the offer is btwn consumer & store, no auto-broadcast #sm104
@Annush1 savvy consumers wouldn't reject idea of Groupon in an up economy. I love a good deal. Groupon gets me to try new place/svcs #sm104
@jasonbreed like idea of proximity w/ Bluetooth & no checkin req'd. Esp if the offer is btwn consumer & store, no auto-broadcast #sm104
@Annush1 savvy consumers wouldn't reject idea of Groupon in an up economy. I love a good deal. Groupon gets me to try new place/svcs #sm104
@Annush1 savvy consumers wouldn't reject idea of Groupon in an up economy. I love a good deal. Groupon gets me to try new place/svcs #sm104
RT @alexdc: The challenge with Groupon is it brings a lot of new customers who aren't necessarily loyal. have a retention strategy #sm104
BINGO! RT @Verilliance: @j_fuji And to hire the right people, org needs to put customer service as a high priority. #sm102
Thx 4 convo @TomMartin @narciso17 @verilliance @ken_rosen @MediaCollective @stevemassi @JFuji Spec.Thx @Bethharte srry 4 goin off top #sm102
@TomMartin LALB - very good point.That's how I operate except instead of mom, I say grandparents (they're more conservative than her) #sm102
@TomMartin LALB - very good point.That's how I operate except instead of mom, I say grandparents (they're more conservative than her) #sm102
RT @ken_rosen: I would & lower variab cost RT @consemler: A3 Wld u consider fans/ambassadors that act like part of ur team "scaling"? #sm102
@Narciso17 I agree and I think it is important to protect employees and the company at the same time cc: @tommartin #sm102
@TomMartin I don't think that it should ever require a 4 inch binder. The person from CISCO said 10 pages I think... #sm102
@TomMartin I don't think that it should ever require a 4 inch binder. The person from CISCO said 10 pages I think... #sm102
@TomMartin I think I drug us off topic somehow - sorry about that. But really enjoy discussing these points #sm102
@TomMartin but I think informing them & training properly should provide a level of prevention... #sm102
@TomMartin but I think informing them & training properly should provide a level of prevention... #sm102
@TomMartin I think that overall we need to simplify legal-ease so that ppl can follow (like my 38 page appstore agrmt) @ken_rosen #sm102
@TomMartin but I think informing them & training properly should provide a level of prevention... #sm102
@TomMartin I think that overall we need to simplify legal-ease so that ppl can follow (like my 38 page appstore agrmt) @ken_rosen #sm102
@TomMartin heard great pt frm CISCO in #blogchat live provide guidelines (helpful) & policies (can get u fired) @jasonbreed #sm102
@jgombita Hi Judy, thought I might see you here at some point :) #sm102
@jasonbreed I would agree with that, but hope that training also incl those guidelines cc: @TomMartin @BethHarte #sm102
RT @ken_rosen: A2 Segments bring efficiency. +clarity 4 both sides. "Micro" seems less clear. "Optimal" varies based on cust/org #sm102
@SocialSteve RT @BethHarte: Q2: Is communicating socially to micro-segments too daunting or just what cos need to stay competitive? #sm102
@SocialSteve RT @BethHarte: Q2: Is communicating socially to micro-segments too daunting or just what cos need to stay competitive? #sm102
@BethHarte @jasonbreed 30 minutes sounds scary - think ppl will believe they are now an expert on SM/PR...dangerous? #sm102
@BethHarte @jasonbreed 30 minutes sounds scary - think ppl will believe they are now an expert on SM/PR...dangerous? #sm102
@Verilliance Agree to a pt, but also some orgs may not be able to target micro-segments sustainably...or maybe they shld only micro #sm102
A2 Depends on how big the org is..going to micro-segments may not make sense if it isn't sustainable #sm102
@Verilliance Agree to a pt, but also some orgs may not be able to target micro-segments sustainably...or maybe they shld only micro #sm102
A2 Depends on how big the org is..going to micro-segments may not make sense if it isn't sustainable #sm102
RT @stevemassi: RT @SocialSteve: Content shld B geared 4 segments. Convos shld B w/ individuals.Need 2 know wht U R communicating. #sm102
@BethHarte know the mission, vision, values & value proposition for ur co & the tone ur prospect will respond to... #sm102
RT @stevemassi: RT @SocialSteve: Content shld B geared 4 segments. Convos shld B w/ individuals.Need 2 know wht U R communicating. #sm102
@BethHarte know the mission, vision, values & value proposition for ur co & the tone ur prospect will respond to... #sm102
Me too... @J_Fuji glad you're keeping it simple LOL RT @C_Pappas: Im missed 20 minutes and trying to catch up! #sm102
Me too... @J_Fuji glad you're keeping it simple LOL RT @C_Pappas: Im missed 20 minutes and trying to catch up! #sm102
@elizabethsosnow thanks so much, it's definitely a topic I'm passionate about #sm100
Thanks @elizabethsosnow for moderating. Great convo @karimacatherine @jgombita @ken_rosen @andrewmueller @Mark_Meyer @nicoleploehn #sm100
Thanks @elizabethsosnow for moderating. Great convo @karimacatherine @jgombita @ken_rosen @andrewmueller @Mark_Meyer @nicoleploehn #sm100
@jgombita You're welcome, I'm glad you could make it. I thought you would enjoy! #sm100
100% agree RT @karimacatherine: SM is really forcing us to reexamine the organisation structure,as we know it #sm100
100% agree RT @karimacatherine: SM is really forcing us to reexamine the organisation structure,as we know it #sm100
@ken_rosen I think so and I think it maximizes value to org and stakeholders (internal and external) #sm100
RT @elizabethsosnow: Q3 How many of your current social media campaigns fall into the "promoter" vs. "brand builder" buckets? #sm100
@ken_rosen no didn't seem opposed, but 140 limit makes difficult to insure we are clear. Just clarifying.Think we come frm similar pt #sm100
@jgombita I'm a cust for some cos that I do not consider myself a stakeholder for...don't want to participate in their community etc. #sm100
@jgombita I'm a cust for some cos that I do not consider myself a stakeholder for...don't want to participate in their community etc. #sm100
@ken_rosen also, I've always thought that whatever is better for the bottom line of the company is better for everyone in the company #sm100
@ken_rosen For me I've been PR & Mktg and when you've done both, you can't shut off your vision/consideration of the other role #sm100
@ken_rosen For me I've been PR & Mktg and when you've done both, you can't shut off your vision/consideration of the other role #sm100
@jgombita we can say stakeholders & customers ;) #sm100
@jgombita we can say stakeholders & customers ;) #sm100
RT @andrewmueller: Why all the squabbling over PR vs advertising, it is an opportunity to transcend silos and collaborate #sm100
RT @elizabethsosnow: We have been up against IT, HR, Customer Service, etc. Very hard for folks to drop silos & focus on cust need #sm100
@ken_rosen Might be true for some, but think others have had vision for blend all along, consideration for the org highest purpose #sm100
RT @LoisMarketing: A2 SM is a blending, extending life and adding personal contact to all messages, whether via Adv or PR or mktg #sm100
@jgombita seems that the best plan is what is best and sustainable for the organization, ask where are the strongest ties to cust? #sm100
@elizabethsosnow I think the answer changes for every org. Sometimes SM strength of the org is PR, sometimes Adv, custserv, Mktg... #sm100
RT @LoisMarketing: A2 SM is a blending, extending life and adding personal contact to all messages, whether via Adv or PR or mktg #sm100
@jgombita seems that the best plan is what is best and sustainable for the organization, ask where are the strongest ties to cust? #sm100
@elizabethsosnow I think the answer changes for every org. Sometimes SM strength of the org is PR, sometimes Adv, custserv, Mktg... #sm100
RT @Marc_Meyer: The key to impactful sm roles is playing to your strengths & how they map to client needs #sm100
@neicolec with that being said seems that maximum potential is working together #sm100
RT @karimacatherine: A2: SM will give out the best to best defined objectives, no matter if its for PR, Marketing, or else. #sm100
great point RT @Marc_Meyer: it has a better chance of success if its top down, moving more quickly if its bottom up #sm100
@BrandRanter partially agree, but also think mktg is a natural fit for SM. It's different for every organization cc: @elizabethsosnow #sm100
@jgombita glad to see you here Judy. Tweetchat is lagging today. #sm100
@BrandRanter partially agree, but also think mktg is a natural fit for SM. It's different for every organization cc: @elizabethsosnow #sm100
RT @ken_rosen: Yes, & add best for audience needs RT @ambercleveland: goal should be what's best for co, not for dept #sm100
@elizabethsosnow I agree and if the bottom line suffers, generally speaking, so will the entire company #sm100
RT @kilpatrickk: Adv & PR need to work together & forget agendas -best SM comes together when whole co is onboard & has same goals #sm100
@Marc_Meyer unfortunately the concern of power/control does negatively impact collaborative agendas & companies #sm100
@Marc_Meyer unfortunately the concern of power/control does negatively impact collaborative agendas & companies #sm100
@elizabethsosnow Will become increasingly impt to have those opportunities for collaborative agendas...better for bottom line #sm100
The goal should be what is the best for the company, not what is best for a department #sm100
RT @karimacatherine: Social forces us to look at org structure &work less in silos & integrate more funtions enhance cust experience #sm100
The goal should be what is the best for the company, not what is best for a department #sm100
@elizabethsosnow Will become increasingly impt to have those opportunities for collaborative agendas...better for bottom line #sm100
@karimacatherine I always smile when I see you on a chat:) Good morning #sm100
@karimacatherine I always smile when I see you on a chat:) Good morning #sm100
Hey @jgombita if you have time, you should join this chat about "Can PR & Advertising work together on Social?" #sm100
Happy to join RT @elizabethsosnow: Excited to host Tweetchat at 12ET on "Frenemies: Can PR & Advertising Work Together on Social?" #sm100
A1 It is possible for PR & Adv to work together to get more social opps & to maximize exposure from those opps #sm100
@digiphile A4. I think there is. Maybe at some pt ppl will have option to id themselves as constituent & then interact anonymously? #sm99
@iangertler I think that there should be tools to leverage more, also maybe a "space" for local constituents...#sm99
A3. I follow @CoryBooker even though I am on opposite side of country, I like what he's doing. #sm99
It seems that social media may have been catalyst for recognition that critical mass has been achieved #sm99
Lots of tweeting over the next hour as I participate in chat topic is abt effect of SM on Govt. locally & globally @digiphile #sm99
Me too RT @C_Pappas: We are all here for the same goal. Sometimes we arrive at it differently but I love a culture that loves to learn #sm98
@JohnFrost I don't, I like it when brands participate in chats. #sm98
RT @JohnFrost: I think SM training would be a good opp for multiple depts to come together to show best practices from all POVs #sm98
RT @neicolec: I agree that marketing/PR should run the training. But, if service is doing SM, it needs to be a coordinated effort. #sm98
+1 RT @MichaelWillett: RT @C_Pappas dont think HR should facilitate/train employees on how to use SM. I dont see the connection #sm98
@C_Pappas Nice to see you too. If marketing has SM experience, then Mktg. But if not, go outside, pay for the expertise #sm98
A3. Depends on the experience and expertise in the org. If just entering SM, Marketing may need training. #sm98
Super late to the chat this morning, but glad I can catch the tail end #sm98
+1 RT @MichaelWillett: RT @C_Pappas dont think HR should facilitate/train employees on how to use SM. I dont see the connection #sm98
@C_Pappas Nice to see you too. If marketing has SM experience, then Mktg. But if not, go outside, pay for the expertise #sm98
A3. Depends on the experience and expertise in the org. If just entering SM, Marketing may need training. #sm98
@JohnFrost I don't, I like it when brands participate in chats. #sm98
RT @JohnFrost: I think SM training would be a good opp for multiple depts to come together to show best practices from all POVs #sm98
RT @neicolec: I agree that marketing/PR should run the training. But, if service is doing SM, it needs to be a coordinated effort. #sm98
Me too RT @C_Pappas: We are all here for the same goal. Sometimes we arrive at it differently but I love a culture that loves to learn #sm98
Me too RT @C_Pappas: We are all here for the same goal. Sometimes we arrive at it differently but I love a culture that loves to learn #sm98
@JohnFrost I don't, I like it when brands participate in chats. #sm98
RT @JohnFrost: I think SM training would be a good opp for multiple depts to come together to show best practices from all POVs #sm98
RT @neicolec: I agree that marketing/PR should run the training. But, if service is doing SM, it needs to be a coordinated effort. #sm98
+1 RT @MichaelWillett: RT @C_Pappas dont think HR should facilitate/train employees on how to use SM. I dont see the connection #sm98
@C_Pappas Nice to see you too. If marketing has SM experience, then Mktg. But if not, go outside, pay for the expertise #sm98
A3. Depends on the experience and expertise in the org. If just entering SM, Marketing may need training. #sm98
Super late to the chat this morning, but glad I can catch the tail end #sm98
Me too RT @C_Pappas: We are all here for the same goal. Sometimes we arrive at it differently but I love a culture that loves to learn #sm98
@JohnFrost I don't, I like it when brands participate in chats. #sm98
RT @JohnFrost: I think SM training would be a good opp for multiple depts to come together to show best practices from all POVs #sm98
RT @neicolec: I agree that marketing/PR should run the training. But, if service is doing SM, it needs to be a coordinated effort. #sm98
+1 RT @MichaelWillett: RT @C_Pappas dont think HR should facilitate/train employees on how to use SM. I dont see the connection #sm98
@C_Pappas Nice to see you too. If marketing has SM experience, then Mktg. But if not, go outside, pay for the expertise #sm98
A3. Depends on the experience and expertise in the org. If just entering SM, Marketing may need training. #sm98
Super late to the chat this morning, but glad I can catch the tail end #sm98
RT @JohnFrost: I think SM training would be a good opp for multiple depts to come together to show best practices from all POVs #sm98
RT @neicolec: I agree that marketing/PR should run the training. But, if service is doing SM, it needs to be a coordinated effort. #sm98
@JohnFrost I don't, I like it when brands participate in chats. #sm98
Me too RT @C_Pappas: We are all here for the same goal. Sometimes we arrive at it differently but I love a culture that loves to learn #sm98
Me too RT @C_Pappas: We are all here for the same goal. Sometimes we arrive at it differently but I love a culture that loves to learn #sm98
@JohnFrost I don't, I like it when brands participate in chats. #sm98
RT @JohnFrost: I think SM training would be a good opp for multiple depts to come together to show best practices from all POVs #sm98
RT @neicolec: I agree that marketing/PR should run the training. But, if service is doing SM, it needs to be a coordinated effort. #sm98
RT @JohnFrost: I think SM training would be a good opp for multiple depts to come together to show best practices from all POVs #sm98
RT @neicolec: I agree that marketing/PR should run the training. But, if service is doing SM, it needs to be a coordinated effort. #sm98
+1 RT @MichaelWillett: RT @C_Pappas dont think HR should facilitate/train employees on how to use SM. I dont see the connection #sm98
@C_Pappas Nice to see you too. If marketing has SM experience, then Mktg. But if not, go outside, pay for the expertise #sm98
A3. Depends on the experience and expertise in the org. If just entering SM, Marketing may need training. #sm98
Super late to the chat this morning, but glad I can catch the tail end #sm98
Super late to the chat this morning, but glad I can catch the tail end #sm98
It was a great chat, special thx @megfowler T @RobinSchultz: Thanks for a great chat, everyone. See you all next week for #sm95. #sm94
RT @andrewmueller: A3 Be transparent, consistent, and fair to all stakeholders - take offline when resolution involves personal info #sm94
@megfowler Your response should be in line w/ values (yours in personal situation, brand/community in professional) #sm94
RT @themaria: Managing & "putting out" conflict is a key job of the community mgr.It's an art, similar to quieting down irate customer #sm94
RT @karimacatherine: RT @AndrewMueller: there is no right/wrong but just two sides to a story, the Q is what aligns best with values #sm94
RT @karimacatherine: RT @AndrewMueller: there is no right/wrong but just two sides to a story, the Q is what aligns best with values #sm94
Thanks @awsamuel for a great chat. #sm93
@awsamuel final thought - distraction is ok, but make sure you don't ignore the people you're with to stay connected 24/7 #sm93
RT @chrissfife: I use social media as a distraction when Im forced to wait (the bus, doctors office, etc.) Love my smart phone! #sm93
@chrissfife Absolutely agree, but sometimes it's difficult to conceive of the "need" b4 u see the tool that adds something new #sm93
@chrissfife Absolutely agree, but sometimes it's difficult to conceive of the "need" b4 u see the tool that adds something new #sm93
@awsamuel I think some of the testing new tools can be work, it depends on business goals and what the tool "does" #sm93
@AppleBoxStudios I do like shiny...but I am pretty loyal to the tools that currently work for me #sm93
RT @KnowledgeBishop: Agreed, about focus: I intentionally choose chats and streams that directly support my business goals. #sm93
RT @awsamuel: I focus by organizing key platforms (twitter, FB, email) around who & how/where I want to connect with people #sm93
RT @dariasteigman: Key is to have a system that works for you. Theres no one-size-fits-all. #sm93
@elhoust I think a lot of people who are trying to test tools start to use and then abandon b/c of learning curves #sm93
RT @dariasteigman: Key is to have a system that works for you. Theres no one-size-fits-all. #sm93
@elhoust I think a lot of people who are trying to test tools start to use and then abandon b/c of learning curves #sm93
For monitoring tools, I benchmark & then focus on trends more than the exact data, impt to know moving in right direction #sm93
RT @Marc_Meyer: Sometimes it seems that tools meant to simplify SM, only complicate things w/ the imperfect data they bring back. #sm93
RT @chrissfife: adoption of tools is an issue. Many cos roll out tools for efficiency/increase productivity but dont help ppl use them #sm93
@gnosisarts yes. Here is a master chat scheduled for all chats http://bit.ly/twchats #sm93
RT @chrissfife: adoption of tools is an issue. Many cos roll out tools for efficiency/increase productivity but dont help ppl use them #sm93
RT @elhoust: A2: important 2 set up a regular routine w/ a small mix of tools & have key items were looking for 2 keep us focused. #sm93
RT @awsamuel: Key to focus w/social media is willingness to miss stuff. If u try to keep up w/everything u cant focus on what matters #sm93
@gnosisarts she is the host this week :) #sm93
Q2 Use tools that you can manage well and use monitoring tools that will provide info re: predetermined metrics #sm93
@gnosisarts it's @Mark_Meyer @JasonBreed #sm93
RT @dariasteigman: Q2 Strategy 1st. You need to know your biz goals for engagement. #sm93
@gnosisarts it isn't new, but the number "93" increases by 1 each week. Social Media chat. Today's framing post http://bit.ly/rExdH #sm93
RT @dariasteigman: Trust AND guidelines. Its why U need SocMed policies. You still need to cede control. #sm93
It is good for employees to have SM guidance, but if you have to micromanage them, then u aren't hiring the right ppl #sm93
RT @awsamuel: What your employees see you post at 9:10 am is what they think is appropriate for THEM to do online at 9:11 am. #sm93
It is good for employees to have SM guidance, but if you have to micromanage them, then u aren't hiring the right ppl #sm93
RT @awsamuel: What your employees see you post at 9:10 am is what they think is appropriate for THEM to do online at 9:11 am. #sm93
RT @awsamuel: What your employees see you post at 9:10 am is what they think is appropriate for THEM to do online at 9:11 am. #sm93
RT @C_Pappas: Our entire team here is on board with social and ask how to use it effectively to do their jobs better! #sm93
@KnowledgeBishop hi Tristan, great to see you. Hope 2011 is off to a great start for you #sm93
RT @SocialMedBtrfly: companies that embrace #socialmedia for employees, like Zappos, actually find it benefits the company #sm93
RT @SocialMedBtrfly: companies that embrace #socialmedia for employees, like Zappos, actually find it benefits the company #sm93
@KnowledgeBishop hi Tristan, great to see you. Hope 2011 is off to a great start for you #sm93
RT @C_Pappas: Our entire team here is on board with social and ask how to use it effectively to do their jobs better! #sm93
Will be participating in Social Media tweetchat for the next hour. Feel free to filter or join, sorry for excessive tweets #sm93
RT @jasonbreed: bringing a fresh topic to #socialmedia chat today 12ET: Social Media-Distraction or Productive? http://bit.ly/rExdH #sm93
RT @be3d: Your customers trust each other more than they trust you, so empower them in ways that lead back to you. #sm92
RT @be3d: Your customers trust each other more than they trust you, so empower them in ways that lead back to you. #sm92
RT @C_Pappas: Regardless if they actually wrote the stuff. Marketers are making sure its published and people know about it #sm87
yes RT @juntajoe: Instead of having to "place" media, customers go directly to the brand for critical information. Better, right? #sm87
RT @ken_rosen: RT @jasonbreed: content strategies HAVE to change. needs more than publishing though, pub as part of engagement #sm87
@joekikta guess I will be checking out the transcript. Busy morning, I did miss it. Looks like there was great info #sm86
@joekikta guess I will be checking out the transcript. Busy morning, I did miss it. Looks like there was great info #sm86
@joekikta glad I saw you in the chat or I would have missed it #sm86
Going to have to check the transcript, I missed the chat today...looks like it was a good one. #sm84
@imediamichelle thanks for pinging me for #sm83 - missed it b/c was in meeting...do you have a link for the transcript by any chance?
RT @jasonbreed: As we get to top of the hour, Huge Props to moderator @ChrisHeuer for your work today! & everyone for participating! #sm79
A2: It wld be helpful if term "Social" was taken down to specialty level, but likely not poss. for #smallbiz users #sm79
RT @Rachna2010: its important that it is not done because "everyone else is doing it" - needs clearly defined goals. #sm79
RT @chrisheuer: SM is more then marketing, its a way of thinking about the whole of the business & the market it serves #sm79
@karimacatherine sure, but isn't it better for orgs if it is integrated instead of siloed cc: @techguerilla #sm79
@karimacatherine sure, but isn't it better for orgs if it is integrated instead of siloed cc: @techguerilla #sm79
@socialmediaclub I think that might have been true a couple of yrs ago, but if u r a mktg PRO how would u not know about SM #sm79
@techguerilla I'm not sure how that would work having a SM Campaign w/ no branding assoc. - it happens whether its intentional or not #sm79
@techguerilla I'm not sure how that would work having a SM Campaign w/ no branding assoc. - it happens whether its intentional or not #sm79
@techguerilla would it sit better if we used the word branding? #sm79
RT @jasonbreed: SM is a journey not a point-in-time 4 cos, need integration & ongoing storyline not just campaigns #sm79
@Toby_Metcalf agreed - a pro engages not just broadcasts #sm79
RT @karimacatherine: Right @jasonbreed: Q1: You need to understand how to add value to the business not just the conversation #sm79
RT @LaurenIacono: Professional recognizes that successful #socialmedia strategy is part of larger overall marketing effort. #sm79
RT @LaurenIacono: Professional recognizes that successful #socialmedia strategy is part of larger overall marketing effort. #sm79
RT @chrissfife: social media pro understands ALL types of social media & has strategic understanding of what, how, why & when 2 use ea #sm79
@karimacatherine hi Karima, happy to see you here #sm79
Going to be participating in #sm79 at 12p ET, sorry for excessive tweeting, feel free to filter or join! Topic today: Professionalism in SM
Funny result, now people think I can't spell collaboration LOL, but we know Collabetion is different :) #sm77
@Marc_Meyer thank you Marc, great chat and kudos to @hankwasiak for all of his insight today! #sm77
RT @hankwasiak: “An idea can turn to dust or magic depending on the talent that rubs against it.†(Bernbach) Time to be magicians! #sm77
@BrianGroth thanks for the link to the transcript Brian #sm77
Started following someone new b/c of some great tweets during this chat. It's you @CoryOBrein :) #sm77
U 2! RT @elhoust: Gr8 #sm77 chat @hankwasiak @Marc_Meyer @TomMartin @AndrewMueller @SharonMostyn @CoryOBrien @SMSJOE @BrianGroth @nealkrause
@hankwasiak thanks Hank. What a great concept. I have talked about it before , but didn't have a word for it! #sm77
@CoryOBrien me too...although I must admit it's easier to type than say LOL "collabetion" #sm77
Seems that if you have internal silos you could use collabetion concept to help break them down! #sm77
The thing that I love most about "Collabetion" is that by working together u improve industries & it's abt the cust! #sm77
I LOVE that! RT @hankwasiak: “Collabetitonâ€model. Collaborate with like-minded competitors to deliver best programs. #sm77
I would also add #custserv RT @cmwooll: PR/Adv./Social Media - tools that should be integrated in communications strategy #sm77
RT @cmwooll: PR / Advertising / Social Media - all are tools that should be integrated in communications strategy #sm77
RT @hankwasiak: The creative process in the SM environment is exciting. Digital opens up endless possibilities #sm77
RT @elhoust: w/ any strategy. Start w/ goals, establish resources, cr8 integr8d SM/tradl mktg efforts, map 2 goals. #sm77
RT @elhoust: w/ any strategy. Start w/ goals, establish resources, cr8 integr8d SM/tradl mktg efforts, map 2 goals. #sm77
RT @michaelescott: knowing the target audience is not the key it is understanding your target audience #sm77
RT @hankwasiak: The new communications model: A+Ideas. Attention. Interest. Desire. Engagement. Action. Shareability. #sm77
RT @hankwasiak: Social media has morphed into the 5th “P†of mkt’g mix. PEOPLE. Social Marketing Mix.Mosaic #sm77 http://bit.ly/dAw6Ru
@KnowledgeBishop thanks Tristan I really appreciate it :) #sm76 questions http://hashtagsocialmedia.com/event/76
@KnowledgeBishop maybe I should just observe on this one then LOL #sm76
Joining way late. Can someone please tell me what the current question is? Thanks #sm76
RT @jenvargas: Im not saying I can cntl what people think of me, but I can cntl what I put out there to make them feel that way. #sm74
I am lurking in #sm73 chat and #measurePR chat. Both are great, check them out.
RT @Marc_Meyer Reminder: @kanter hosts #socialmedia chat at 12p ET. Topic ? "Impact of social media in the non-profit world" #sm73
Thanks @cbensen very interesting chat. #sm72
RT @ChristinaKudym: Stay involved, Stay current, Empower your members, Empower your staff, have the right metrics in place. #sm72
RT @elhoust: Besides nurturing & communication, its important to get feedback of community members & allow room 4 shared leadership. #sm72
@cbensen agreed, combine nuturing skills w/ passion and education about how to manage community. #sm72
@cbensen Seems that passion and skills are both needed, wld be great to find someone w/ passion and give them the skills #sm72
RT @elhoust: @cbensen Communities r vry helpful 2 brands. Hwvr, thy shld only cr8 thm if thrs audience relevance & a long term plan. #sm72
Btw @TeresaBasich great post yesterday for @Radian6 #sm72
Btw @TeresaBasich great post yesterday for @Radian6 #sm72
If there isn't a community manager, it seems that the members disengage and that the content becomes stale. #sm72
@40deuce Community Sustainability :) #sm72
@cbensen Thanks...looking forward to learning, will participate if I have something to offer :) #sm72
I'll be lurking quietly today trying to learn something new about Communities during #sm72
Social Media Chat #SM72 starts at 11AM ET, feel free to join or filter. Thanks
@BlogLuvr29 next week, Tues 12pm ET for #sm72 #sm71
RT @CASUDI: RT@KathyHerrmann @andrewmueller To understand #sm impact must use data from multiple sources Challenging but surmountable. #sm71
Have to run to a mtg. enjoyed the exchange! Thanks everyone...#sm71 was great for giving my brain a stretch :) #sm71
RT @whatsnext: #sm71 need for internal champion comes back to the need to keep learning, listening, and keeping skills up to date #sm71
@techguerilla I think many people would say no to higher prices, which means cos have to plan carefully #sm71
RT @KathyHerrmann: External can advise but champion must be insider to gain traction & sustainability. #sm71
@KaryD @whatsnext @KathyHermann because of the myth part of the planning has to be generating support using measurement facts/case stu #sm71
@whatsnext I know and that's why its important to bring support that it is impactful to bottom line #sm71
@KathyHerrmann You make great points. wish execs would take the lead, but sometimes they are focused on other things & miss out #sm71
So smart! RT @CASUDI: You never can underestimate what you learn by listening first ~ then designing strategy #sm71
@KathyHerrmann for small co's execs may not know enough to get to that point. I take responsibility to prompt w/ info #sm71
RT @ajmunn: Q3: When you have an sm plan that has resources mapped out & measurable objectives. #sm71
@whatsnext when your customer base is in SM, your co needs to plan entry, integrate strategy and move - speed is a MUST #sm71
RT @whatsnext: when companies say their customers arent using social media know that they arent in touch with todays reality #sm71
RT @nigellegg: Start off with one dept - do social marketing well, convince other depts they can do the same -> integrated use. #sm71
@ckieff it depends on the org. most are not set up to handle cross-dept integration simultaneously, but the ones that are ...:) #sm71
RT @whatsnext: theres no formula for social media success for individuals or companies - but both need to start with serious listening #sm71
@liz_money I think some people are better online, actually most I think. We are more congenial online. #sm71
@marketwire thx! I read, listen, learn, and share. Blogs, podcasts, twitter, case studies and then share in support of co goals #sm71
@ckieff I am using tweetchat, but missed opening question. Maybe format is different than last week? #sm71
@TeresaThotel it's a social media chat. Join the convo, great insight and info here. Chat schedule for others http://bit.ly/twchats #sm71
I'm arriving a little late, what is the current question please? #sm71
Thanks @MarshaCollier & @JeffreyKingman for moderating, 2nd chat for me today 1st was #sm70 was also gr8 #custserv
Created an online newspaper for #sm70 - awesome http://paper.li/tag/sm70 @jaybaer @jasonbreed @GetResults @mjayliebs @themaria @techguerilla
@ActiveIngreds you too Vandana! #sm70
@ActiveIngreds I can't even express how much I enjoy the exchange thanks @jaybaer for #sm70
Does anyone else get huge rush from participating? Wish you were all in my office!
#sm70
Thx RT @danperezfilms: Hugs: @AppleBoxStudios @KathyHerrmann @GetResults @Bristol_PR @DenVan @PrimeDayton @TomMartin @ActiveIngreds #sm70
RT @elhoust @jaybaer @KathyHerrmann @ideasurge @mhandy1 @bristol_PR @imediaMichelle @ar_turnbull @danperezfilms @EdHartigan GR8 #sm70
@djwaldow - girls like beer popsicles too. #sm70
@karimacatherine I think you can change the "perception" of even high price by demonstrating high value. #sm70
@GetResults have a good day, great to see you here :)
#sm70
As a "raving fan" or a "dectrator" - I recruit. #imjustsayin @TomMartin #sm70
RT @TomMartin: @jaybaer @djwaldow funny how a well treated detractor can evolve into a raving fan isnt it #sm70
Agreed :)
RT @marketwire: @karimacatherine This one is a douzy. @jaybaer is killing it. #sm70
RT @techguerilla: @djwaldow @jaybaer For me influence (at brand level) is about advocates and the nurturing of them. #sm70
Agreed :)
RT @marketwire: @karimacatherine This one is a douzy. @jaybaer is killing it. #sm70
@karimacatherine we're glad you're here. It's a great chat today. #sm70
@mhandy1 & the people that I "talk" to might have huge influence/klout & amp. my dissatisfaction. Dangerous 4 cos to think they know #sm70
@mhandy1 I started w/ 0 "klout" via SM, but I've always had a big mouth and it is amplified when I am a dissatisfied cust. 1/2 #sm70
@mhandy1 I started w/ 0 "klout" via SM, but I've always had a big mouth and it is amplified when I am a dissatisfied cust. 1/2 #sm70
@JustinKnowacki love that "Empower your own influencers" #sm70
RT @KathyHerrmann: Cos should 1st determine their goal for relationship w cust base as whole #sm70
RT @djwaldow: .@jaybaer re q3: how to change interactions via klout/influence. Not all all. Slipperly slope. #sm70
RT @mjayliebs: Companies should not modify based on Klout or faux influencer scores, it is a model that will fail #sm70
@jaybaer A3 think cos should treat ALL customers well, just b/c one doesn't have "klout" today doesn't mean they wont tom #sm70
@jaybaer A3 think cos should treat ALL customers well, just b/c one doesn't have "klout" today doesn't mean they wont tom #sm70
@jaybaer A3 think cos should treat ALL customers well, just b/c one doesn't have "klout" today doesn't mean they wont tom #sm70
RT @iMediaMichelle: @themaria yes, at the end of the day - the company must own its brand. Not just In social, but all channels. #sm70
RT @iMediaMichelle: @themaria yes, at the end of the day - the company must own its brand. Not just In social, but all channels. #sm70
RT @elhoust: Yes, it takes a village & some cos dnt hv resources internally 4 monitoring. Agencies R gr8 extensions of the team. #sm70
Co's can lean on agencies, but shld have strong internal team as 1st line. #sm70
@danperezfilms @jaybaer @rebeccawoodhead agree w/ Dan cust always calls shots. just b/c ur not on SM, doesn't mean they aren't #sm70
RT @jaybaer: @EdHartigan #sm70 If your listening/engagement team is not spreading lessons learned company-wide, youre working at 50% #sm70
RT @ideasurge: fear of many SM "plans" is that they sometimes return to the old marketing story more control=less authentic engagement #sm70
@marketwire that's evolution.There is demo return for many cos & it isn't by experiment. If plan doesn't gen results, evaluate plan #sm70
@elhoust I think answering the basic ?s is the best way to start - Who? What? When? Where? and Why? SM #sm70
@marketwire @jaybaer I don't think that social media is "experimental" it is "evolutionary" but we're past experimental #sm70
@jaybaer A2 it takes time, money, strategy - cos cannot jump in w/o having a plan #sm70
And w/ plan RT @JustinKownacki: In theory, mkt + PR + HR + R&D + other depts can drive a cos SM efforts, but working in tandem is key. #sm70
@mjayliebs I'd pick up the phone during biz hours...expectation via SM is different, like @jaybaer 's op hrs idea #sm70
RT @danperezfilms: If a company cant do #sm right, then they shouldnt bother...or they should hire @jaybaer to show them ;) #sm70
@themaria Q1. What are the circumstances when a company should NOT engage with its customers via social media? #sm70
@trimblyton @jaybaer I think twitter op hours is a great idea. for many co's it isn't possible to monitor 24/7 #sm70
RT @KathyHerrmann: Cos need to do prep work b4. Find out where cust are, what their interests/needs, etc. Then build engagement plan. #sm70
RT @KathyHerrmann: Cos need to do prep work b4. Find out where cust are, what their interests/needs, etc. Then build engagement plan. #sm70
RT @jaybaer: RT @AppleBoxStudios Companies shouldnt engage in social media when they dont know why they are doing so (paraphrased) #sm70
A1 @jaybaer cos should not engage their cust via social media unless they have PLANNED how to deal w/ cust. using the SM #sm70
A1 @jaybaer cos should not engage their cust via social media unless they have PLANNED how to deal w/ cust. using the SM #sm70
RT @danperezfilms: check out #sm70 today @ 12pm: Topic = Is engaging with customers via social media required, or optional? #sm70
@InBoundMktgPR thanks! I hope @Starbucks does it. I use my card to get rewarded wouldn't it be gr8 to combo w/ checkin #sm68
@InBoundMktgPR thanks! I hope @Starbucks does it. I use my card to get rewarded wouldn't it be gr8 to combo w/ checkin #sm68
Thanks Tom (@TheBlackFin )sorry I missed the first part of the chat #sm68
The idea came from @themaria 's message @marketingfails and @barzhini #sm68
I would love that if u could get groupon at checkin @themaria #sm68
I think it wld be gr8 is @Starbucks wld partner w/ foursquare/gowalla/wereward and when u use ur Star giftcard it auto checks u in #sm68
@marketingfails I tried, but to take photo each time, phone is too slow and I get annoyed w/ it #sm68
I think it wld be gr8 is @Starbucks wld partner w/ foursquare/gowalla/wereward and when u use ur Star giftcard it auto checks u in #sm68
@marketingfails I tried, but to take photo each time, phone is too slow and I get annoyed w/ it #sm68
@marketingfails I tried, but to take photo each time, phone is too slow and I get annoyed w/ it #sm68
I joined late, but in rel. to mobile check-in has anyone else tried WeReward ? Check-in proves ur there, but is CUMBERSOME #sm68
I joined late, but in rel. to mobile check-in has anyone else tried WeReward ? Check-in proves ur there, but is CUMBERSOME #sm68
RT @TheBlackFin: Dep. on needs of the campaign leverage: SMS, Apps, Mobile Web, Aug. Reality, Geo-location, Proximity, Geo-sensing, #sm68
RT @TheBlackFin: Dep. on needs of the campaign leverage: SMS, Apps, Mobile Web, Aug. Reality, Geo-location, Proximity, Geo-sensing, #sm68
@KevinLyons #brandchat #custserv #blogchat #wgbiz #smallbizchat #SM68 (today) #IMCchat #crochat...I'm sure I am missing something LOL
Tomorrow #socialmedia tweet chat @ 12 ET. Integrating mobile w/ your social strategy #sm68 hosted by @TheBlackFin
Have to run to a meeting - thanks for the great "Insights" be back next week :) #sm67
RT @jsandford If u r focused on simply getting more fans, youre missing the point. Have more relationships. Any1 can buy a phone book. #sm67
RT @elhoust: Facebook hasnt made it easy logistically. I.e. Have 2 log in w/ personal account 2 manage prof fan pg. #sm67
RT @elhoust: Facebook hasnt made it easy logistically. I.e. Have 2 log in w/ personal account 2 manage prof fan pg. #sm67
RT @marismith: #sm67 Top of the list in getting measurable results from Facebook, is have a CLEAR objective. #sm67
RT @marismith: #sm67 Top of the list in getting measurable results from Facebook, is have a CLEAR objective. #sm67
RT @marismith: How to Get Measurable Results From Your Facebook Presence - #socialmedia chat starts 12pm EST today!! Come join in! #sm67
@elhoust sorry I think I lost @sharonmostyn on that when I tried to shrink the tweet to fit. Thanks for your catch! #sm64
RT @elhoust: Setting expectations is key part of social media strategy - you cant do more than your resources allow #sm64
RT @kenburbary: @jasonbreed Dont drown in data. Dont be data rich and insights poor. Define key data needs and focus on only those. #sm64
Joining a little late, can someone share the question please #sm64
Make it as easy to check in as possible! Ability to share info across platforms is key, agree with @TomMartin #sm62
RT @TomMartin: think the key is cross pollination of platforms - let me check in once on 4sq and post tip to Yelp with one checkin #sm62
Great idea RT @JasonPeck: #sm62 LBS could reward people for "checking in" to a company community- website #sm62
RT @ajmunn: @LucretiaPruitt Indeed. Real value 4 me in LBS is not "look at me" rather "Here I am, serve me relevant information" #sm62
RT @klequoc: Q3: analytics = how to make sure those who saw LBS offer used it/enjoyed it/spread it linking back 2 existing cust data #sm62
RT @klequoc: How u share ur data also depends on ur level of soc media usage maturity The more advanced=most aware of privacy issues #sm60
RT @conniereece: Only way FB can win back my trust is to promise to make all future changes opt-IN rather than opt-OUT. #sm60
RT @omarg: @jdlasica This seems par for the course for Facebook. Introduce something, get bashed, back off a half step. Rinse. Repeat. #sm60
Create strategy that includes culture, SM, trad mktg, hiring and training process to integrate effect. employee support #sm59
Sorry that I missed #sm58 chat today. Thanks @lilGronberg for posting the link http://bit.ly/917T61 to see what I missed #sm58
Had to hop off #sm57 chat earlier before it was over, GREAT content to that point. Thanks @AmberCadabra
RT @AmberCadabra: "Relationships" are not goals. It's what you hope to achieve through stronger ones that matters, and is measurable. #sm57
RT @sharonmostyn: Yes! RT @Marc_Meyer: What's the difference between a digital mktr. & traditional mktr.? Not as much as you think. Goals are the same. #sm57
RT @elhoust: Yes! RT @TomMartin: @AmberCadabra Biz goal is abt getting frm whr u r 2day 2 whr u wnt 2 B 2morrow. Objective shld move u down line. #sm57
RT @karimacatherine: @AmberCadabra : Integrated decision making. comp should start focusing on business strat as all is connected,Having a bus intel center #sm57
