RT @ckieff: #scrm adds value layer that C-suite can wrap their arms around moreso than the hyperbole that surrounds social #sm76
@ekolsky guess i confused it with #sm apologies! lol #sm76
@KathyHerrmann thanx | #5m = Monitoring, Mapping, Management, Middleware, and Measurement (via @rwang0) #sm76
Before companies get into #scrm they need to imagine transparency #sm76
@KathyHerrmann the #5m's are? #sm76
what businesses need is education. They want 2 get social n they need a guide,but i guess the right way is to experience it themselves #sm76
Companies still running behind followers and they think thats proof as its visible! #sm76
question now is what is SCRM when there is so much chaos and confusion over it.. think it needs a education! #sm76
ok.. whats the question now! #sm76
@jasonbreed thnx #sm76
hey whats the topic today! finally im back to #sm #sm76
Here we go.... and I miss the #sm72 cause of some official work again. IST. Damn!
@adamcohen oh man... just realised my comp is dead! got to revive it first :-( #sm69
@adamcohen interesting topic... hope i can make it! :-) #sm69
@TheBlackFin thanx let me know.........wud want to see it! #sm68
@TheBlackFin thanx let me know.........wud want to see it! #sm68
@TheBlackFin thanx let me know.........wud want to see it! #sm68
V cannot compare ourselves to our customer @TheBlackFin Think about your own usage patterns, as a social marketer how would you reach? #sm68
V cannot compare ourselves to our customer @TheBlackFin Think about your own usage patterns, as a social marketer how would you reach? #sm68
The use of Device and Social Strategy is based in which country you wish to run a campaign for a brand. For India, it just breaks! #sm68
The use of Device and Social Strategy is based in which country you wish to run a campaign for a brand. For India, it just breaks! #sm68
Me too RT @BlogLuvr29 I dont care about @foursquare Never found the use in it. #sm68
Me too RT @BlogLuvr29 I dont care about @foursquare Never found the use in it. #sm68
RT @ckieff: @danvy Welllllll... porn ads have blazed the trail in most online ad technologies- lol #sm68
@TheBlackFin about the iphone stats... i meant, american stats dont interest me as India has a different market for iPhones! #sm68
RT @ckieff: @danvy Welllllll... porn ads have blazed the trail in most online ad technologies- lol #sm68
@TheBlackFin about the iphone stats... i meant, american stats dont interest me as India has a different market for iPhones! #sm68
RT @Marc_Meyer: So the phrase "Ignore at your own peril", could really come into play for Mobile/Social #sm68
RT @TheBlackFin: @karimacatherine even if you don't own the final say we are all influencers and understanding the goals are key then measure KPI's #sm68
RT @Marc_Meyer: So the phrase "Ignore at your own peril", could really come into play for Mobile/Social #sm68
@TheBlackFin #Indians have mobiles right from age 5+ or eco-class > $800/yr.. Imagine the crowd people using cells. part of the blood #sm68
@TheBlackFin Well i talk in ref to the #india market. iPhone stats definitely not american #sm68
RT @andrewmueller: .@AndrewJDavison I think mobile devices will access the web mostly for entertainment over function #sm68
@Ziggurat_Brands what if the competitor to a major brand is even a simple local store when using mobile just cause its so cheap #sm68
@Ziggurat_Brands what if the competitor to a major brand is even a simple local store when using mobile just cause its so cheap #sm68
Not every1 uses an iPhone @TheBlackFin The iPhone is easy 2 use, esp 4 web searches, etc. Its as easy as being on my deskt..... #sm68
@TheBlackFin How does a brand tell a customer to opt for them when they opt for a service in the brands segment? still a challenge #sm68
i think a decent move wud be to subscribe a number at a brand's mobile site to recieve updates until unsubscribed #sm68
I hate geo-ads then fill up my inbox! i delete them without reading as my local store also uses it cause its very cheap #sm68
RT @TheBlackFin: @ryanoburch Agree the key is to gain the first opt-in to then drive to larger social engagement with your brand #sm68
@TheBlackFin still talking of sms blasts #sm68 they will go boom! soon as every darn common retailer shop uses geoloc adv. whata mess
I hate geo-ads then fill up my inbox! i delete them without reading as my local store also uses it cause its very cheap #sm68
I hate geo-ads then fill up my inbox! i delete them without reading as my local store also uses it cause its very cheap #sm68
RT @TheBlackFin: @ryanoburch Agree the key is to gain the first opt-in to then drive to larger social engagement with your brand #sm68
@TheBlackFin still talking of sms blasts #sm68 they will go boom! soon as every darn common retailer shop uses geoloc adv. whata mess
Just as mobile is a part of our culture, SNS have become a part of our culture #sm68
@JoeKikta i am with u #sm68
@JoeKikta i am with u #sm68
Just as mobile is a part of our culture, SNS have become a part of our culture #sm68
@stepmorgan im a heavy user, but i dun use it on mobile... cause it doesn give me user friendliness as on web! #sm68
An ad blast can soon come to an end with developers creating apps to just stop msg's starting from those headers #sm68. think somethin els!
An ad blast can soon come to an end with developers creating apps to just stop msg's starting from those headers #sm68. think somethin els!
@nkeith brand page visit is not much of an option for a fb user from mobile... i haven't seen any option on cell for that! #sm68
I agree RT @j_fuji Q1) Geoloc is always a big topic, but how "social" is it really? People take it to now because of the novelty.. #sm68
@TheBlackFin But the question in my mind still remains... i find it really hard to use branding when user is on mobile! its v hard. #sm68
@TheBlackFin Well In India Social Networking Phones are quite a trend when available at 111 USD.... I think there is good chance here! #sm68
@TheBlackFin Well In India Social Networking Phones are quite a trend when available at 111 USD.... I think there is good chance here! #sm68
Go go go #sm68
RT @ambercleveland: Tomorrow #socialmedia tweet chat @ 12 ET. Integrating mobile w/ your social strategy #sm68 hosted by @TheBlackFin
Will be taking part right from home sweet home in #sm68... Love the con there!
RT @ambercleveland: Tomorrow #socialmedia tweet chat @ 12 ET. Integrating mobile w/ your social strategy #sm68 hosted by @TheBlackFin
The only way one can understand the use of social media in business is by getting into it! #sm67
@bizvolutions @DurrellT How to make a transcript like #sm67.. thats something new to me!
Thanks to #sm67. I got a whole lot of insight copied to my notepad!
@MariSmith can one get a desired username of FB. Or is it the early bird story #sm67
RT @marismith: #sm67 For livestreaming video directly from inside your Facebook fan page, try the Ustream app or Vpype app.
RT @delwilliams: RT @marismith: #sm67 If yr Facebook Page reaches a plateau, do something difft: a contest, promote offline, stream live vid, chat app
Twitter = Personal Branding. Companies wanna use people but then do not know how to start! #sm67
Social Media Strategy of the future - Twitter - Facebook what next #sm67
RT @marismith: Got questions about how to achieve measurable results on Facebook? Join the #socialmedia chat! Hashtag #sm67
Twitter in India, is highest used as a news service... More like a rss.. Not many discover the potential #sm67 How to target consumers then?
Me too and it great! @InspiredMedia1 Enjoying my 1st Twitter chat about social media. Thanks @MariSmith #sm67 #promote.
Twitter in India, is highest used as a news service... More like a rss.. Not many discover the potential #sm67 How to target consumers then?
I just saw a metric that showed low ranking for Educative Likes on FB on a global scale. In India, surprisingly, its way around! #sm67
enjoying the #sm67 debate!
Me too and it great! @InspiredMedia1 Enjoying my 1st Twitter chat about social media. Thanks @MariSmith #sm67 #promote.
enjoying the #sm67 debate!
@MsBostwick there u go thats ur power of retention :-) #sm67
@MsBostwick not for me... Demographics are weird as usual. Not when I know where my friends are from really #sm67
How to tell a brand Listen first! @AndrewJDavison /: Brands confuse FB with another means of advertising than communication. #sm67 #sm67
RT @jsandford: #sm67 If you're focused on simply getting more fans, you're missing the point. Have more relationships. Any1 can buy a phone book.
@marismith How accurate is Facebook Insight Data. I am pretty sure my friends are not from the highest region as shown! #sm67
@Marketwire yup figured it out #sm67
RT @AndrewJDavison: Based on peoples wants from each platform / RT @JoeKikta There is a HUGE difference between Twitter and FB active users. #sm67
@MsBostwick me too :-) @MariSmith Checking stats now for "Unsubscribers" but can't find it. Where is it located on Edit Page? #sm67
India is having a transition for FB to Twitter... From Orkut to FB.... #sm67. Its all about what's cool!
RT @sbosm: RT @MariSmith: #sm67 One stat to watch carefully on your Facebook Insights is "unsubscribes": fans who have HIDDEN you from their News Feed.
Any1 spoke anything of leveraging a Facebook Group for business? #sm67
RT @Brioneja: @sharonmostyn My observation is that Twitter is the domain of power users, Facebook of casual users (many more of these) #sm67
Any1 spoke anything of leveraging a Facebook Group for business? #sm67
@Brioneja no idea when a company realise social media is not a channel for broadcasting. They are always behind followers! #sm67
RT @BlogLuvr29: You have to be sure you are recognizing your followers comments by commenting back. #sm67
RT @sharonmostyn: @Brioneja Nice to hear that I'm not alone in seeing a different (not just demographically) audience in Facebook vs Twitter. #sm67
Don't get on Facebook & try to sell stuff. Get on to create relationships. Sales will come w/good relationships. #sm67
@deannatroupe :-) #sm67
thanx :-) dying for the figs. RT @Brioneja: @anikethdsouza I posted it sometime ago. I will try to track it down #sm67
thanx :-) dying for the figs. RT @Brioneja: @anikethdsouza I posted it sometime ago. I will try to track it down #sm67
RT @GetResults: @anikethdsouza yes, until customers feel invited/empowered, too many will lurk - real dialog comes from both sides #sm67
I was one of them until now! @deannatroupe @BlogLuvr29 Because there are people on Facebook that aren't using twitter. #sm67
I was one of them until now! @deannatroupe @BlogLuvr29 Because there are people on Facebook that aren't using twitter. #sm67
RT @AndrewJDavison: Brands need to join the convesations on their page, not just provide the place for them to happen! #sm67
@Brioneja any link on that? @anikethdsouza There is a published study with those numbers #sm67
@E_Lena I think twitter is a better tool than facebook for news and customer queries! #sm67
RT @marismith: Tipping point in almost all social media = 500-1000 friends/fans/followers. You can begin seeing results from that core group. #sm67
@Brioneja any1 know whats that??? #sm67 @anikethdsouza The % of "active" accounts on Twitter that are not really active is very high
@Brioneja It more easy to unfollow on twitter@BlogLuvr29 Furthermore, Twitter retention numbers are terrible, much lower than Facebook #sm67
RT @swonderlin: RT @Brioneja: @marismith Facebook has stayed on top and avoided the death of previous socialmedia networks because they have evolved #sm67
I think most of FB features are explored fully and that why there's such a divide in Social Media tools.#sm67
@MariSmith Just read the 21 Creative Ways To Increase Your Facebook Fanbase.... real cool! #sm67
I think most of FB features are explored fully and that why there's such a divide in Social Media tools.#sm67
@MariSmith Just read the 21 Creative Ways To Increase Your Facebook Fanbase.... real cool! #sm67
RT @swonderlin: RT @Brioneja: @marismith Facebook has stayed on top and avoided the death of previous socialmedia networks because they have evolved #sm67
@MariSmith Just read the 21 Creative Ways To Increase Your Facebook Fanbase.... real cool! #sm67
