@Terametric As #twitterroi gets rolling, #sm117 is about halfway. Some comparisons between the two me thinks.
@TomMartin @megfowler If you're a customer first, brand evangelist second, would you ever accept a job because you need money first? #sm115
RT @megfowler: True or false: being social online has made you better at being social offline. #sm105
@megfowler Refining what I want to say in 140 characters has improved my public speaking and debating. #sm105
@AppleBoxStudios You can't empathize with side conversations? @markkrupinski #sm105
@markkrupinski Unless a customer service rep can identify being in the same situation, no empathy. Comparable situation = sympathy. #sm105
@markkrupinski We disagree. My father died when I was young. Unless your father died, you cannot empathize. You *could* sympathize. #sm105
@markkrupinski Empathy is required for customer service? Not sympathy? Not everyone can be empathetic. @stefaniehawkes #sm105
This Town's Not Big Enough For The Two of Us: Social Media Marketing (SMM) vs. Traditional Marketing
Browsing the @ariwriter archive, here's a #socialmedia talk with @stoya. Debate by @meghan1018 @thetylerhayes @alexarpd: http://bt.io/AYBr
Browsing the @ariwriter archive, here's a #socialmedia talk with @stoya. Debate by @meghan1018 @thetylerhayes @alexarpd: http://bt.io/AYBr
Facebook Now Has Over 300 Million Users http://bit.ly/Vdkhs RT @mashable (via @ScottMonty) FYI #ali #gov20 #socialmedia
#socialmedia: Whoa, folks! When I think of governing body, I don't think of government. Why you? I think of @pchaney: http://bit.ly/pGcl0
@ShannonPaul Is @bethharte OK with tossing #bethharte and using #shannonpaul instead? Maybe the weekly person should sub for #socialmedia ;)
@ShannonPaul Is @bethharte OK with tossing #bethharte and using #shannonpaul instead? Maybe the weekly person should sub for #socialmedia ;)
Is it #socialmedia chat time again? Does that mean I can use the coveted #bethharte tag?
@ShannonPaul @shih_wei Ditto that #socialmedia sentiment on Yelp. I attended a Yelp gala last week - tons of free food - being a Yelp Elite.
@jasonbreed What does that mean? I can't tweet about #socialmedia for a week?
@BethHarte Touche. Social media is about everything. Everything can be asked and everything can be answered. And #socialmedia is vague.
Maybe I'll start a new hashtag called #bethharte and talk about #socialmedia.
@BethHarte Because #socialmedia is an institution, a thing. A weekly dialogue can be about #socialmedia, but shouldn't be called it.
@marc_meyer You should seriously consider changing the #socialmedia tag to something that's specific to these chats, e.g. #smchat
@DavidSpinks Which begs a new question for @marc_meyer and #socialmedia folks: Which comes first: content, conversation, or community?
@wvpmc @ambercadabra Generally speaking, if one's tweets include a lot of first person - "I," "me," "my" - that's AT a person. #socialmedia
@DavidSpinks I disagree. The blogger creates the content, but the commenters create the conversation. #socialmedia
@Marc_Meyer Yes, like @hacool, I get blog traffic from twitter and twitter traffic from blog. #socialmedia
@BethHarte @Marc_Meyer But to my larger point, echoed by @elysa, #socialmedia is not new. It's merely a new name for an old term.
@BethHarte @marc-meyer @craigkessler I contribute new #socialmedia ideas daily. Back in vogue: Why bulk Twitter unfollowing is important.
Watching the #socialmedia tag used by @marc_meyer and others, I don't see any new information. A lot of rehashing common sense.
@threadtech Of course you can offer content without a conversation. Look at @CNN, on and off Twitter. #socialmedia
If those local customers are not hyper and don't care if the company should go with #socialmedia, should the company?
Forget the Fortune 1 million. I refer to the small business in your town. Local customers, many of whom may not be #socialmedia savvy.
If the customer doesn't care if the company "uses" (relative term) #socialmedia, is it worth the effort?
@pchaney Fortune 500 firms may be embracing #socialmedia, but they're still departmentalizing marketing from IT from operations.
Look folks, companies are already using #socialmedia. May not be Flickr and Facebook, but what of back-and-forth emailing with the media?
Look folks, companies are already using #socialmedia. May not be Flickr and Facebook, but what of back-and-forth emailing with the media?
OK, so @marc_meyer just tweeted me something about a #socialmedia chat, that I should poke my head in. I'm poking.
@kgranju If you'd like an example of a "contest" via Twitter, see my blog at http://tr.im/botys for an example. #socialmedia Like that?
@theredrecruiter Depends. Facebook does not promote the fact one can have different privacy settings. Education is needed. #socialmedia
@theredrecruiter I only enable my family, high school classmates, and a few other "facebook lists" to see my photos. #socialmedia
@theredrecruiter But, more to the point, Facebook enables privacy levels. So any tweep who facebooks me can't see photos. #socialmedia
@theredrecruiter You can always detag yourself in a photo on Facebook. #socialmedia
Poking my head in this #socialmedia chat. What's everyone tweeting about?
