#sm107 A3: RESEARCH - KNOW WHO YOUR CUSTOMERS ARE
#sm107 A3: RESEARCH - KNOW WHO YOUR CUSTOMERS ARE
@JohnFrost #sm107 agreed
@JohnFrost #sm107 agreed
@lindsaysydenham #sm107 I don't agree, it depends on your business model.
#sm107 now with a solid strategy, businesses can bring in new customers, and bring old ones to twitter...they just cant jump in.
#sm107 now with a solid strategy, businesses can bring in new customers, and bring old ones to twitter...they just cant jump in.
#sm107 I find that some companies don't do market research and jump into social. Then its like they're talking to no one.
#sm107 A2: Companies don't need a Twitter presence when their customers aren't there.
RT @pegsta1 Yes! @jaybaer: @jgombita @paulgailey No kidding. RSS is the worst-marketed awesome thing ever. #sm107
RT @pegsta1 Yes! @jaybaer: @jgombita @paulgailey No kidding. RSS is the worst-marketed awesome thing ever. #sm107
@jaybaer #sm107 my point exactly, Who cares if only 8% use twitter they contribute to 80-90 percent of the information.
@jaybaer #sm107 my point exactly, Who cares if only 8% use twitter they contribute to 80-90 percent of the information.
#sm107 good question, but the question should be asking, how much information is shared from that 8%
#sm107 Lets Get It!
RT @Marc_Meyer: Is Twitter overrated? Has it jumped the shark? Lets all weigh in at 12 EST for #sm107 with your host .@jaybaer #socialmedia
@megfowler I'd hate to say this, but it really depends on structure and personality of the firm. Both have their tradeoffs #sm105
Being Human means that you have senses/ feeling...your tactic is important when communicating to your peers/ advocates. #sm105
@megfowler The art of "Its not about you, its about them" #sm105
@ariherzog @megfowler clever #sm105
@megfowler Interesting Question, I'm a pretty social person over all...so no change? #sm105
RT @jasonbreed: Here's some background for our chat today w/ @megfowler http://hashtagsocialmedia.com/blog/ #sm105
@alexdc OF COURSE! It was an awesome discussion. #sm104
RT @jasonbreed: Nice work @alexdc on moderating & everyone for participating. Here is recap http://bit.ly/gnOvSK #sm104
@alexdc @jasonbreed @marc_meyer awesome job guys! #sm104
@alexdc Entrepreneurial Execution is vital in this quickly changing space. Keep on your toes people and take the leap of faith #sm104
@alexdc @jasonbreed @marc_meyer awesome job guys! #sm104
@alexdc Entrepreneurial Execution is vital in this quickly changing space. Keep on your toes people and take the leap of faith #sm104
@alexdc A number of them are definitely for women. but a lot of them are unisex. they just have to look. #sm104
@jasonbreed Wait theres an i'm hungy button? #sm104
@alexdc Actually I could see collective negotiating being a big thing, lets see who executes it well. #sm104
Q4: Hard question, because i dont think anyone knew that this would take off the way it is now. #sm104
Q4: Hard question, because i dont think anyone knew that this would take off the way it is now. #sm104
@markkrupinski @ambercleveland as well as remaining nimble enough to adapt. #sm104
RT @alexdc: I would say branding doesn't apply in social media. Here it's about personality, trust, service #sm104
@markkrupinski @ambercleveland as well as remaining nimble enough to adapt. #sm104
RT @alexdc: I would say branding doesn't apply in social media. Here it's about personality, trust, service #sm104
@jasonbreed exactly #sm104
@alexdc Experience, because this is the story that will stick with you and travel through your social network like wildfire #sm104
@alexdc Experience, because this is the story that will stick with you and travel through your social network like wildfire #sm104
@alexdc Experience, because this is the story that will stick with you and travel through your social network like wildfire #sm104
RT @thegoodgarden: @ambercleveland #sm104 groupon brings them in, excellent product/service keeps them coming back
RT @thegoodgarden: @ambercleveland #sm104 groupon brings them in, excellent product/service keeps them coming back
@ambercleveland @alexdc agreed! #sm104
@alexdc I think SMB need to capture not only new customers but also retention rates. Especially if they use a group buying platform. #sm104
@alexdc I think SMB need to capture not only new customers but also retention rates. Especially if they use a group buying platform. #sm104
@jasonbreed @markkrupinski agreed #sm104
@alexdc I see more value in the offers that Foursquare provides, not checkins. #sm104
@alexdc I see more value in the offers that Foursquare provides, not checkins. #sm104
@alexdc #sm104 RE: Q2. Facebook and LBS help, however its limited to the buyers network. The larger the network, the broader the options.
@alexdc #sm104 RE: Q2. Facebook and LBS help, however its limited to the buyers network. The larger the network, the broader the options.
#sm104 But sales may be down because they have to lower price price points to offer a deal.
#sm104 Re: Social impact on sales. the answer is yes and no. More companies are making waves using Groupon and Living Social.
#sm104 Re: Social impact on sales. the answer is yes and no. More companies are making waves using Groupon and Living Social.
Re-Shaping the Purchasing Process: The Rise of Social Retailing follow #sm104 for the next hour.
