RT @sharonmostyn If your business is about consumers, & consumers are using social media, then your business needs to use social media.#SM42
RT @sharonmostyn If your business is about consumers, & consumers are using social media, then your business needs to use social media.#SM42
Agreed @CoryOBrien @sharonmostyn #SM41 Customer Service should actively monitor popular channels for issues & establish a listening post
50% of retailers leveraging #socialmedia this holiday season, up from 4% in 2007 http://bit.ly/5MAO5t Retailers Go Nuts for Social Media