Def. Response was quik which impressed me. Its all or nothing. RT @socialsteve:If no response doesnt that change the brand reputation? #sm95
I like this. I've done it. "Can I get someone at Dell to respond to me?" RT @socialsteve: customers also are "testing" brand responses #sm95
I like this. I've done it. "Can I get someone at Dell to respond to me?" RT @socialsteve: customers also are "testing" brand responses #sm95
About to turn on the learning firehose. I think I've got a system down...use 2 screens lol. #sm95
About to turn on the learning firehose. I think I've got a system down...use 2 screens lol. #sm95
Thanks @jasonbreed, @marc_meier and @JasonFalls. Another good topic! Gonna go mine some user data now ;) #sm91
RT @jasonbreed Consumers need to vote w/their wallets when data is Mis-used. FB's privacy history is suspect yet they continue to grow #sm91
RT @JasonFalls: I for one like targeted, relevant marketing. But others don't and I respect that. We should give people better info and options. #sm91
@ggheorghiu User beware. RT @ggheoghiu If you read fine print, companies are NOT responsible for lots of things #sm91
Great point. RT @ckkieff: What about passive what about passive collection like cookies etc. What do you do about that? #sm91
What online privacy groups are there? Maybe FB & other sites, link to them on homepage? #sm91
RT @TomMartin: @JasonFalls the msg has to repeatedly make it into mainstream media - people need to c & c again dangers #sm91
Problem with edu. program, is that it will only reach users who are on social media the most..these are peeps that already prolly know #sm91
Problem with edu. program, is that it will only reach users who are on social media the most..these are peeps that already prolly know #sm91
@martinjason See your point. wanna talk about privacy broken? search for yourself at www.pipl.com. #sm91
@martinjason See your point. wanna talk about privacy broken? search for yourself at www.pipl.com. #sm91
@jasonfalls I think signing up for FB, LinkedIn etc.=Opt-In. Not sure if avg. user understands tho. These sites need to educate maybe? #sm91
Great quote from Twitter awhile back: "Remember phone books? They had your name, address, phone #, etc. Now everyone’s paranoid?" #sm91
Exactly. RT @themaria Responsibility lies on both side of the fence - with users as well as companies #sm91
What about personal accountability? Everyone wants to blame corps. What about protecting urself online? Avg. user might not understand #sm91
RT @danperezfilms: Better question is: is any of this going to make us stop what we do online? If not, then what are we talking about? #SM91
RT @danperezfilms: Better question is: is any of this going to make us stop what we do online? If not, then what are we talking about? #SM91
Market to me products you think are most relevant. I control whether I buy or not. I control whether I stop recving your messages. #sm91
Agree! I do! RT @mikefraietta Some like being accurately marketed to RT @JasonFalls why would any consumer want their data sold? #sm91
Market to me products you think are most relevant. I control whether I buy or not. I control whether I stop recving your messages. #sm91
Agree! I do! RT @mikefraietta Some like being accurately marketed to RT @JasonFalls why would any consumer want their data sold? #sm91
Great #sm90 talk today...been awhile since I've taken part. Good topic and very relevant. Thanks to @andrewmueller for moderating!
What are some simple YT tools a small business can use? Ie: something for quick editing, something to record screen capture? #sm90
Boone Oakley video and approach is AMAZING. Watch it if you haven't yet. http://ow.ly/3p4Ld From @clayhebert #sm90
Nice. RT @clayhebert "viral" is not a camera setting. #sm90
Nice. RT @clayhebert "viral" is not a camera setting. #sm90
Line is blurring betw 2. @AndrewMueller RT @kevinlyons re:SMS forwards Distrib.That's brand evangelism but is it brand interaction? #sm68
Line is blurring betw 2. @AndrewMueller RT @kevinlyons re:SMS forwards Distrib.That's brand evangelism but is it brand interaction? #sm68
Oh wow. Maybe 300? @TheBlackFin Answer this for me. How many times a day to you check you mobile, e-mail, social, geo-location, etc.? #sm68
Oh wow. Maybe 300? @TheBlackFin Answer this for me. How many times a day to you check you mobile, e-mail, social, geo-location, etc.? #sm68
Oh wow. Maybe 300? @TheBlackFin Answer this for me. How many times a day to you check you mobile, e-mail, social, geo-location, etc.? #sm68
Good call! RT @AndrewMueller @KevinLyons what do you call it when you forward that coupon to your friends via sms? #sm68
So brand challenge is to merge the 2 right? RT @AndrewMueller I think Mobile devices will access web for entertain over function #sm68
Yes- RT @karimacatherine (Maximizing mobile web) is not More of it - maximizing would be the right strategy that fits your objectives. #sm68
Optin is hardest part but thats job for rest of brand strat. @joekikta Yes, you have to use opt-in, but how many will choose to do so? #sm68
Not if they are opt-in tho RT @JoeKikta For me text is only for communicating with my friends/family. Text ads would get on my nerves. #sm68
Geo-loc is up and coming. What about mobile couponing though? Can we make that more social? Our clients seen great success with it. #sm68
Geo-loc is up and coming. What about mobile couponing though? Can we make that more social? Our clients seen great success with it. #sm68
Agree! RT @nkeith I think geo-location is still young and few standards 4 engagement-better integrating social might advance adoption #sm68
Agree! RT @nkeith I think geo-location is still young and few standards 4 engagement-better integrating social might advance adoption #sm68
Hi @tessamuggeridge @mattculbertson @btindrelunas @leighmunsil. Check out convo with hash: #sm66. Social in jrnlsm. Think u could contribute
Other sites don't have the breadth of FB, so I'm not sure if any of this will affect them in a big way. #sm60
RT @chrissfife: I don't post what I don't want known about myself, But I can't stop others from posting info about me (true or not) fraud issues #sm60
EXACTLY!Not sure if common users feel that way or are aware of it tho RT @MikeFraietta Personally I like getting mrketed to accurately #sm60
Also: if you wouldn't show your sketchy neighbor, don't show Facebook. #sm60
Also: if you wouldn't show your sketchy neighbor, don't show Facebook. #sm60
If you wouldn't show your grandma, don't show Facebook. #sm60
I don't have huge problem with companies using my info to serve me MORE RELEVANT ads. Is that just me? But, how far does it go? #sm60
I don't have huge problem with companies using my info to serve me MORE RELEVANT ads. Is that just me? But, how far does it go? #sm60
Q2:Total reliance on data is major risk especially if privacy issues reach tipping point and backlash. #sm60
Q2:From client POV thats why its important to not rely on 1 piece of mkting mix. Use data while you can, but don't make it only source #sm60
@Marc_Meyer That's why I put "too important" in quotes. We have to be focused on the NOW in social. Too hard to predict the next thing #SM60
That's why I put "too important" in quotes. We have to be focused on the NOW in social. Too hard to predict the next thing #SM60
Problem with FB privacy: What can anyone really do about it? Who will delete their account at this point? It's become "too important" #SM60
Absolutely. Most users don't see it. -->RT @marc_meyer OK so we all know what's effed up about #Facebook but are we a small minority? #sm60
Switching it up! RT @jasonbreed instead of the usual 3?'s (1 every 20mins) we will do 4?'s today (1 every 15mins) remember to include #sm59
Switching it up! RT @jasonbreed instead of the usual 3?'s (1 every 20mins) we will do 4?'s today (1 every 15mins) remember to include #sm59
RT @ActiveIngreds: RT @jasonbreed: Great convo today thanks to @treypennington and all of YOU! Great topic, Better insights! #sm56
#sm56 Q2 SM Checklist: We don't interact enough. We need to respond more. We need to have a system for responding - WHO handles it and HOW?
#sm56 Which comes 1st: Exec. invest or employee initiative?> Depends on culture of co. Some co. have better participation at director level
#sm56 Which comes 1st: Exec. invest or employee initiative?> Depends on culture of co. Some co. have better participation at director level
RT @jsandford @treypennington I'll add 'a willingness to be vulnerable'. #sm56
#sm56 Culture for successful SM implement: openness and transparency of course. But what about humility? Willingness to CHANGE and listen
#sm56 Culture for successful SM implement: openness and transparency of course. But what about humility? Willingness to CHANGE and listen
#sm56 Culture def starts from the top. This poses a challenge, because SM needs to happen from the bottom up. @treypennington
This Town's Not Big Enough For The Two of Us: Social Media Marketing (SMM) vs. Traditional Marketing
#Sm54 is like a firehose of good mktg ideas and best practices. Thanks @bethharte @marc_meyer @jasonbreed & everyone else!
RT @jsandford: Amen ... RT @BethHarte: I am a marketer. Plain and simple... No fancy adjectives. At least that's what I call myself. Titles may vary. #SM54
Yes. Reach customers in as many places as possible. RT @bethharte Q4 Do you think it's important for mktrs to have trad. marcom? #sm54
Agreed. Tough to change culture tho. RT @andrewmuller that is a mistake it needs to become part of the company culture and not siloed #sm54
Q3-My clients (small and medium business) have difficult time synching SM and tradtl mktg. Mostly because diff ppl are managing each. #sm54
Q3-My clients (small and medium business) have difficult time synching SM and tradtl mktg. Mostly because diff ppl are managing each. #sm54
RT @jaybaer: RT @sethcuthbertson Companies will need to train employees that everyone is a "secret shopper" #sm53 (great point!)
