RT @Marc_Meyer: Do Influencers Or Customers Buy Your Products? Find out today at 12 EST as @techguerilla hosts our 111th #socialmedia tweetchat #sm111
RT @elhoust: Nice! Just went to join the #sm86 chat and see that @ckieff is moderating. Discussing brand advocates. Join us! #socialmedia
RT @DavidSpinks: Social media is the tool. Social media marketing, advertising, community mgmt etc... are the practices. #sm79
RT @elhoust: Well said! RT @nealkrause: Old practices will also get you left behind. Embrace, Engage, Listen, Take Action. #sm77
This Town's Not Big Enough For The Two of Us: Social Media Marketing (SMM) vs. Traditional Marketing
RT @Tbeffs: Well said @bdresher Depends on industry. at USA TODAY, we use soc med for monitoring, story leads, news curation, promo, etc #sm45
RT @Tbeffs: Well said @bdresher Depends on industry. at USA TODAY, we use soc med for monitoring, story leads, news curation, promo, etc #sm45
@jasonbreed thanks - you and marc_meyer are doing a great job with the #socialmedia chat
Great chat today at http://bit.ly/6FWb7X #sm41 & lot of folks stopped by Trends For Small Business In 2010 http://ow.ly/T5BA #sbbuzz
@kikilitalien @3ScreenTV @rajmalikdc @digitalsista @chriswidner @KathyHerrmann @ajmunn @tedi @ovrex @shinng @mjayliebs Thanks for #sm41
@rituparn @tedi @JDEbberly @eamcc @smurdoff @eamcc @lbbinc @clickwisdom @newpr @comcastcares @mikeschaffer Thanks for #sm41
@bdresher @LeeAnne_Orange @wileyccoyote @JasonMMurphy @drnatalie @chriswidner @CraigKessler @TaxTimeLLC @eknoch @techguerilla Thanks #sm41
@rituparn @tedi @JDEbberly @eamcc @smurdoff @eamcc @lbbinc @clickwisdom @newpr @comcastcares @mikeschaffer Thanks for #sm41
@tedi @elhoust @TobyDiva @sharonmostyn @miavallo @netsolcares @Marc_Meyer @jasonbreed @EdHartigan @AndrewMueller Thanks for #sm41
@bdresher @LeeAnne_Orange @wileyccoyote @JasonMMurphy @drnatalie @chriswidner @CraigKessler @TaxTimeLLC @eknoch @techguerilla Thanks #sm41
@tedi @elhoust @TobyDiva @sharonmostyn @miavallo @netsolcares @Marc_Meyer @jasonbreed @EdHartigan @AndrewMueller Thanks for #sm41
Thanks everyone specially @marc_meyer @jasonbreed for a great #sm41 Looking forward to sending the archive to peeps who missed it #sm41
Thanks everyone specially @marc_meyer @jasonbreed for a great #sm41 Looking forward to sending the archive to peeps who missed it #sm41
@sharonmostyn Are you a Bruce lee fan too ! LOL :) #sm41
I like that RT @andrewmueller: Ask a simple Q at end of each interaction what 3 words come to mind of ur experience today?;#sm41
@sharonmostyn @bdresher #sm41 during my Network Solutions CS daysI helped a customer for long time making her Bruce Lee fan site perfect
@wileyccoyote sometimes you don't hear back from many brands here from the tweets that I see everyday #sm41
@wileyccoyote sometimes you don't hear back from many brands here from the tweets that I see everyday #sm41
discussing in this tweeetchat Q3) How can you determine if Customer Service is being effective with social media? #sm41
By the way folks our @netsolcares team is also here on Twitter - pls say hello #sm41
By the way folks our @netsolcares team is also here on Twitter - pls say hello #sm41
Exciting great points here- now on to Q3) How can you determine if Customer Service is being effective with social media? #sm41
We are discussing - How can contact centers scale to meet the demands of social media? please follow hastag #sm41
@andrewmueller completely agree that all engagement in social media is a opportunity #sm41
We are discussing - How can contact centers scale to meet the demands of social media? please follow hastag #sm41
@andrewmueller completely agree that all engagement in social media is a opportunity #sm41
RT @comcastcares: @CoryOBrien We split duties for PR, Customer Service and Marketing, but we all talk constantly #SM41
In a service industry folks not going to say - yeah company xyz I have power for all 365 days but if power goes down !!! #sm41
RT @comcastcares: @CoryOBrien We split duties for PR, Customer Service and Marketing, but we all talk constantly #SM41
In a service industry folks not going to say - yeah company xyz I have power for all 365 days but if power goes down !!! #sm41
RT @jasonbreed: Great convo happening now w/@shashib on #socialmedia & customer care! Follow #sm41
Ok Here is #sm41Q2: How can contact centers scale to meet the demands of social media? please follow hastag #sm41 http://bit.ly/6VCtv0
Ok Here is #sm41Q2: How can contact centers scale to meet the demands of social media? please follow hastag #sm41 http://bit.ly/6VCtv0
@jsandford #sm41 in our experience we have seen more genuine calls for help and most are positively resolved.
@jsandford #sm41 in our experience we have seen more genuine calls for help and most are positively resolved.
Getting ready for 2nd question in chat "Engagement through Customer Service" #sm41 http://bit.ly/6VCtv0
Getting ready for 2nd question in chat "Engagement through Customer Service" #sm41 http://bit.ly/6VCtv0
We are talking about “Engagement through Customer Service”. Please use fhastag #sm41 to follow and join
RT @Marc_Meyer: @bdresher Resolutions do not need to be transparent just the happy outcomes #sm41
Just a note using the tag #sm41 will suffice to be part of the chat #sm41
RT @Marc_Meyer: @bdresher Resolutions do not need to be transparent just the happy outcomes #sm41
Just a note using the tag #sm41 will suffice to be part of the chat #sm41
Lets start with the first question (Q1) When should customer service engage with consumers using social media? #sm41 #socialmedia
Thank you for the folks who are joining and looking forward to a great conversation #sm41 #socialmedia
Today we will be talking about “Engagement through Customer Service”. Please follow hastags #sm41 and #socialmedia and join
Lets start with the first question (Q1) When should customer service engage with consumers using social media? #sm41 #socialmedia
Hello! My Name is Shashi Bellamkonda the Social Media Swami for Network Solutions. It’s a pleasure to be the moderator for today #sm41
Today we will be talking about “Engagement through Customer Service”. Please follow hastags #sm41 and #socialmedia and join
Thank you for the folks who are joining and looking forward to a great conversation #sm41 #socialmedia
Hello! My Name is Shashi Bellamkonda the Social Media Swami for Network Solutions. It’s a pleasure to be the moderator for today #sm41
at Noon we will be talking about “Engagement through Customer Service”. Please follow hashtags #sm41 and #socialmedia http://bit.ly/6FWb7X
tweetchat #socialmedia #sm41 Looking forward to welcoming you here for "Engagement through Customer Service" in 45 min
Countdown to #sm41 #socialmedia 12 EST on http://hashtagsocialmedia.com/live Hope you will join. "Engagement through Customer Service"
RT @marketingMisfit: tons 2 do b4 2nite's #socialmedia http://cli.gs/rtShNB featuring Jason Alba of Jibber Jobber. @shashib @rferrier c ...
RT @Jillfoster: Chief Troublemaker @jmpineda on what #socialMedia has done fr @MatrixGroup -strong ROI, I'd say http://bit.ly/bEjoe #wgBiz
