@jaybaer being present: not automating across multiple platforms, watching for @ mentions, checking daily. #sm107
@jaybaer A2: they should not have a Twitter presence if they don't plan on being present. Must listen, not just dictate #sm107
@jaybaer A2: they should not have a Twitter presence if they don't plan on being present. Must listen, not just dictate #sm107
@jaybaer A1 Because it's a 30 million person networking event. #sm107
@jaybaer A1 Because it's a 30 million person networking event. #sm107
This Town's Not Big Enough For The Two of Us: Social Media Marketing (SMM) vs. Traditional Marketing
Check out our chat with @sociablenet http://bit.ly/ds7rMn - make sure you check the site out for great #socialmedia best practice
#socialmedia for SMEs - the podcast http://bit.ly/bxAKkK
@Marc_Meyer not talking about trashing, I'm re someone creating a soc media corp account to rep a company vs individual account #socialmedia
@jasonbreed but ppl need to be careful not to rep a company in social media w/o permission re: corp account #socialmedia
@Marc_Meyer frantic is right :-) Thanks for having me moderate :) #socialmedia
Always remember, following someone back isn't an obligation, but can impact their perception of ur company #socialmedia
Thanks to everyone who jumped in on the #socialmedia chat today! great stuff. http://hashtagsocialmedia.com/live/ for summary! #socialmedia
So is a better approach for a corp instead of asking for ur soc media info, just provide theirs? #socialmedia
RT @Tbeffs Q3: u cant b everywhere,"fish where fish ur fish r swimming",have a 'social home', create action, drive people 2 u #socialmedia
@iamkrissy I unfollow if I see someone in my stream that I rather not associate with :) #socialmedia
@Mike_Shea so where do you draw the line on spreading resources too thin being on ALL social media areas? #socialmedia
@nicolehorak great point, why wait for everyone to show up first? Being fashionably late for the SM party isn't smart :) #socialmedia
Re: Q3 if companies are going to engage consumers in SM, should they request ur social media info? Twitter name, etc #socialmedia
@iamkrissy what about 200-500 new followers like me? #socialmedia
@cmwooll great point, and should companies be adding that to CRM tools, i.e. asking store customers for Twitter names? #socialmedia
RT @Tbeffs Q3: u cant b everywhere,"fish where fish ur fish r swimming",have a 'social home', create action, drive people 2 u #socialmedia
@iamkrissy I unfollow if I see someone in my stream that I rather not associate with :) #socialmedia
Lends to Q3: If ur market isn't fully on Twitter (or FB), should you build a home on it before they and ur competition come? #socialmedia
@CathyWebSavvyPR do you suggest building a home somewhere ur customers are mostly not on, but will be (i.e. Twitter_? #socialmedia
agreed RT @BrendanWenzel: Auto-follow back is almost necessary once you start getting 50+ follows a day. #socialmedia
@ejbrooks true, that would be odd if they said that, and then took-off :) #socialmedia
Q3: Where should a corp build followers of current and potential customers, and why? a checklist #socialmedia
@ejbrooks I like when ppl come up to me in a store and say thanks for being here :) #socialmedia
@blogbrevity true to a point, but when someone like me follows 25k ppl, listening to the main convo is streatching it #socialmedia
@jackalert exactly! following does not equal engagement, just like not-following does not equal lack of engagement #socialmedia
Since I'm hosting a tweetchat right now, I won't see your reply unless you use #socialmedia for the next 20 mins
@martine2323 lol, touche #socialmedia
@Marc_Meyer I don't think it's a % decrease in qual conversations as u increase followers, there are just more #socialmedia
@alisonbelter yes, but a company doesn't need to follow you to see an @ reply. Can they still engage w/o following? #socialmedia
RT @ejbrooks I can't say I care if a company doesn't follow me back but if they don't respond to an @ then there's trouble #socialmedia
@cmwooll depends on how u define "engagement". Is it RT's? replies? it's only a small % at any given time #socialmedia
@manyas but how do you know if a corp automates its follow back of you? #socialmedia
@JaredCovington but what if the consumer didn't know it was automated? Is it the act of automation, or the perception of it? #socialmedia
I don't think the method of following is as important as the engagement of company with those followers #socialmedia
@cmwooll I pretty much engage with 99% of ppl that talk to me, and Im at almost 27k followers #socialmedia
RT @Yuricon "Auto" anything on Twitter defeats the point of "social" media. A company that buys followers isn't gaining a sale #socialmedia
@chirpinggreek but what if the automation is to follow people back, not the "engagement" part? #socialmedia
If a big comp doesn't use auto-follow back, and they have a huge follower/following ratio, does it change ur opinion of them? #socialmedia
If you want to reply to the questions for this tweet chat, please use #socialmedia tag so it comes up at www.tweetchat.com so I'll see it!
I don't think the method of following is as important as the engagement of company with those followers #socialmedia
@cmwooll I pretty much engage with 99% of ppl that talk to me, and Im at almost 27k followers #socialmedia
RT @Yuricon "Auto" anything on Twitter defeats the point of "social" media. A company that buys followers isn't gaining a sale #socialmedia
@chirpinggreek but what if the automation is to follow people back, not the "engagement" part? #socialmedia
If a big comp doesn't use auto-follow back, and they have a huge follower/following ratio, does it change ur opinion of them? #socialmedia
re: Q2 "SM automation" if a corp gets a huge following quickly, should they auto-follow everyone back? #socialmedia
RT @Yuricon "Auto" anything on Twitter defeats the point of "social" media. A company that buys followers isn't gaining a sale #socialmedia
@chirpinggreek but what if the automation is to follow people back, not the "engagement" part? #socialmedia
If a big comp doesn't use auto-follow back, and they have a huge follower/following ratio, does it change ur opinion of them? #socialmedia
If you want to reply to the questions for this tweet chat, please use #socialmedia tag so it comes up at www.tweetchat.com so I'll see it!
re: Q2 "SM automation" if a corp gets a huge following quickly, should they auto-follow everyone back? #socialmedia
Q2: Should companies automate some, all or none of the process? (auto-follow, auto-dm, auto-follow back?) #socialmedia
and all that being said, if a company wants to dive into SM, should they be focusing on just one platform or spread it out? #socialmedia
Good answers so far everyone, Q2 is coming up in a min, and it's one that gets me riled up! #socialmedia
SouthWest and Zappos have been given as examples of companies that have multiple empoyees tweeting effectively. Others? #socialmedia
RT @jbc95a Experience tells me that a co's employees & biggest advocates should create the content. Best passion & content #socialmedia
RT @puparazzi I joined, then looked 4 businesses, people in my area. It took off by itself when I took time 2 connect 2 ppl #socialmedia
RT @FreelanceNation It would be smarter to watch and listen and locate the audience before interupting the conversation #socialmedia
@dansm15 what's the difference between participating and responding? #socialmedia
RT @BaileyMcC @unmarketing Co's should wade in moderately, so there is as much listening as talking #socialmedia
Hey, @martine2323 suggests a corp have one person to maintain Twitter account for familiarity. What says you? Use hashtag: #socialmedia
Good tools for companies to find ppl from @CourtneyEngle http://socialmention.com http://yacktrack.com #socialmedia
So if a company is new to a place like Twitter, do you suggest tweeting a lot then finding ur market, or reverse? #socialmedia
Good counterquestion from @Marc_Meyer "Is a digital solution right for every audience?" #socialmedia
@TimDanyo Right, so how does a company find out where they are? #socialmedia
@BilalJaffery the question is then, how do you find out what channels ur market prefers? #socialmedia
Rt @BilalJaffery @unmarketing get right in front of them on their preferred channels? #socialmedia
Make sure to use the #socialmedia tag when u respond to the questions so ppl can follow!
Q1: What’s the process for companies to start creating an audience digitally? (from scratch) #socialmedia
About to ask question #1 for todays #socialmedia chat. Come join in at http://www.TweetChat.com use #socialmedia as topic
You can read about todays #socialmedia chat in 10 mins here: http://hashtagsocialmedia.com/
talking #socialmedia in 20 mins. go to http://www.tweetchat.com with the #socialmedia tag to follow/join in!
@dpompel ya, it's run through Twitter, using #socialmedia tag, but easier to follow on www.tweetchat.com
Going to be chatting/asking u questions about how companies build audiences with #socialmedia in an hour! Be here!
Going to be chatting/asking u questions about how companies build audiences with #socialmedia in an hour! Be here!
Forgot about time zones, todays #socialmedia chat will be here at Noon EST. (otherwise known as the best time zone, ever)
@justinparks I'll be tweeting questions with the hashtag #socialmedia, to join in u just have to reply with that tag at noon EST
Noon today, I'm hosting a chat on here about best practices for companies to build their audiences with #SocialMedia, be here!
